The Hawaiian Electric or HECO mobile application is a great way to view information on known outages for the islands of Oahu, Maui, Hawaii, Lanai, and Molokai. Get up-to-date outage information, such as areas impacted; number of customers affected; and estimated restoration time. Receive important information from Hawaiian Electric with our alert and news notification service. Be advised of outages near your current location, using the geolocation feature on your mobile device and sign up for alerts on a specific outage. You can also report an outage directly or get access to the county-specific trouble lines from the mobile application. You can access your online account to view your electric bill, as well as stop/move your electric service if needed. Payments can be made directly from your checking account or with a credit card through Speedpay. You can also start new electrical service. In addition, you can access an interactive map to find any of our electric vehicle (EV) fast chargers across the islands we service. The map allows you to find a fast charger close to you and receive information about the charger type and location. Step-by-step driving instructions are also available to help you get to your EV fast charger quickly!
Website transporter?
Your company is at least a listed company. Why not spend some money to find a more professional company to make a decent program? This program feels like it just directly transports you to a webpage.
The app need to improve to a better one!
Can’t log in to the account what so ever, keep asking to create a new account, why you guys can’t upgrade the app??
Outage map
Outage map did not work during my outage. Directed me to social media app to get more info.
First time ever bothering to write any review on an app in the App Store. It is that bad.
Horrible app. Another electric company needs to come to Hawai’i and break up this company’s monopoly on electricity.
App
Outage map not working
Piece of garbage
This is the worst app ever!!! My username and password ARE correct when I enter them, but every time comes back with “ incorrect username or password “ I’m done with this junk. Deleted.
App never works
This has got to be the Worst App of all time. Logging in is never possible, and why doesn’t Hawaiian Electric improve on its errors? The purpose for this app is to assist their paying customers to access their account which the developers have made impossible. Fix it or don’t offer it.
- New pins for Charge Station page representing station status. - Bug Fixes
Subscribe our newsletter and get useful information every week.