United StatesDiagnose, Learn, and Optimize your smartphone with the Device Help app from AT&T- • Instantly pinpoint issues with your mobile device for quick and efficient troubleshooting. • Master your device with step-by-step guides and expert tips. • Be alerted to needed updates that can improve device performance.
Very useful tool
Excellent resource for my dad to help with the tutorials.
United StatesIn proper cellular data usage
When I get on the app it continues to always tell me for cellular network connection there will be a dash meaning it’s not saying I’m connected but also not saying I’m not connected. Please fix this soon hopefully it doesn’t involve the esim being unsupported.
United StatesNo IPHONE 12 for $1.00
Very sad and disappointing. I was trying to order the IPhone 12 for the $1.00 each month but tried several times and couldn’t get it to go through. I’ve got a iPhone 8 and was really to upgrade to this “12”. But nnluck. Can you help in anyway??? I canenpay no 17$ or $18 and xtra for bone!!!! Sarah Hodges Longtime Loyal customer Never have had another wireless company but AT&T since 1998
United StatesUseless
No better than their equally unhelpful website. Worse in fact, because it just forwards you there, so one may as well just start there.
United StatesNo good!
The only feature I could access was the device checkup. The rest of the functions took me to a blank page. I will delete this app. The only thing worse than this app would be calling AT&T User Support!
United StatesGlad I downloaded
Was struggling using features on my phone. A store rep told me this app might help and it did. Thanks!
United StatesNew user, great app
I just switched to an iPhone and this has a lot of great tips to get me going. Recommend it to all
United States
The new and improved Device Help app goes beyond conventional self-help tools by providing a comprehensive range of features. Through intelligent and dynamic diagnostics, the app can identify device conditions and suggest personalized recommendations and useful troubleshooting and tips specific to your device.
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