United StatesTend makes going to the dentist an experience you’ll actually look forward to. With online booking, transparent pricing, beautiful studios, and a top-rated clinical team, we care for the whole you, not just your mouth. The best part: we’re in network with major insurers, so you won’t pay anything more. The Tend app makes it easy to manage visits, get personalized insights into your health, and more.
Looking forward to going to the dentist
They make it feel like a spa. Unbelievable.
United StatesApp is really buggy
When trying to find an appointment or reschedule in the app, the platform always freezes up when trying to find available dates. Also service wise, there’s a big push to sell more experience services like crowns, implants, etc.
United StatesMisleading
Doctors “credentialed” under insurance (listed as in network on Aetna insurance portal), but insurance not accepted
United StatesBeyond disappointed in customer service
Tend is great for someone who has no issues and uses them for preventative care. The moment there are issues you can not get a hold of anyone to discuss concerns. I am considered out of network BUT I have estimates for procedures that state $0 and then 2 months AFTER treatment my card on file gets charged over $750 without ANY discussion short of an email stating it was going to happen, not whether that was ok to proceed. I don’t like writing reviews, but I have not been able to speak or find ANY contact information to discuss my concerns. Have had many different negative experiences, and no one is held accountable and no one contacts you when they say they will. Very disappointing to say the least! Will not be going back, still having issues following their treatment— now having multiple specialists correcting complications following my treatment with tend!
United StatesAnother greedy corporation
Just another greedy corporation who only has interest in maxing out your insurance & digging into your pockets. If they ever had it, they lost the compassionate human touch. I feel like I am always squeezed into three appt’s at once while the Dr’s and assistants juggle three people/procedures at once. Not straight forward with costs and when they cant rip your insurance off, you get the bill. Find a nice local dentist that takes your insurance if you can, at least then you can work with someone… not an operator in a call center.
United StatesChange appt time
App doesn’t allow me to change appointment that is 2 weeks out. Seems like a fundamental component of a dentist app and part of why I switched from “regular” dentist to Tend.
United StatesNot properly working
While having the app for dentist is convenient tool to manage my dentist appointments and treatment plans. App is not working properly. It closes by itself when logging in, takes sometimes longer than a phone call wait to log in. If those bugs can be fixed. It Can be great tool.
United States
Several minor bug fixes
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