United StatesThe Tandem Mobi system, the world’s smallest, durable automated insulin delivery system.* Use of the Tandem Mobi mobile app requires pairing with the Tandem Mobi insulin pump (prescription required). Tandem Mobi is the impressively small automated insulin delivery system. It is controllable with a compatible, personal iPhone,** offering next-level convenience and discretion. Use of the Tandem Mobi mobile app requires a prescription for the Tandem Mobi system and pairing of the pump and a compatible iPhone. Always consult a healthcare professional for information about how to manage diabetes. *As of August, 2023. Data on file, Tandem Diabetes Care. **The mobile app requires a compatible iPhone model and operating system (sold separately). Only available to pump users who reside in the United States. A complete list of compatible iPhones can be found at tandemdiabetes.com/compatiblity-support
I love my Mobi
I’m 70 years old and a type 1 diabetic. The Mobi is the first insulin pump I have ever used and I am extremely happy with it. I wish I had gone on the pump many years ago now. I don’t miss the 4 shots a day I used to take. The Mobi controls my diabetes near perfectly. I am always in the 90%or higher control range. I would have given it 5 stars rating but I have had the same issue that many of your reviewers have complained about. You lose the CGM graph totally or partially many times. I’ve talked to your technical people several times concerning this issue and they had no answer. I’ve deleted and reinstalled the software which fixes it for a day or so then it happens again. Other than this glitch the Mobi operates magnificently.
United StatesOur first pump
My son is a type one diabetic and in elementary school. This is a great pump for a kid on the run, and the controlIQ is amazing, he’s had the best control since he was diagnosed. Unfortunately, because his independence is still emerging, he is not always aware of his battery running low, or the reservoir running low. I mentioned to our trainer that it would be wonderful to have an app similar to the Dexcom Follow app so I could know what’s going on. He also ignores some of the warnings, some of it is a school issue because he can’t take his phone out to clear the warning. But it would be nice for different sounds or vibrations for different warnings. As far as the pump itself, we love it but if I could change anything about it, I would have a port to recharge the pump too. We like the qi charging but sometimes it is an inconvenience to take off and charge.
United StatesSo far, so good!
First day with the Mobi, and so far the app has been easy to set up and use. I would give 5 stars if there was widget and Apple Watch compatibility!
United StatesAwesome App
I really like being able to remotely bolus directly from the app. New features Id like to see would be a native Apple Watch with complications showing things like IOB, TIR, etc. And I’d like to see Home Screen and Lock Screen widgets to show similar information and maybe even interactive widgets where you can remotely bolus from the widget. Thanks for the wonderful app.
United StatesNeeds work
The pump and app need more controls for experienced users, and consideration for real life use. Often times the pump is vibrating an informational reminder at 2am when it is really unnecessary. Unimportant alerts or reminders should be allowed to be muted during certain hours to avoid disturbing sleep. Currently have alerts and alarms that have been waking me up such as telling me to reconnect CGM. I don’t have an active session but am actively checking blood sugar- there is no way to stop this alarm from going off every 5 minutes… annoying. Also have an alarm telling me to charge every 20 minutes when the current charge will last 24 hours. Unnecessarily urgent and annoying.
United StatesNeeds work otherwise good
As my first pump it’s amazing how tech can do this. However the app needs work. It has issues staying connected to the g6, better upkeep of the graph and better explanation of some of the terms. Why while I’ve been sitting for hrs does the control iq decide to turn from on to active, when I’ve been sitting the whole time nor activated the activity action?
United StatesIssues with lost data
The app functions well for controlling the pump but I often lose CGM and control IQ basal rates for several hours. Restarting the app doesn’t bring it back and actually loses more data from the day.
United States
Added functionality to support wireless Tandem Mobi system software updates directly through your mobile app, enabling users to always stay on the most updated pump software. Addressed an issue where some users were experiencing a delay in up-to-date graph data. Overall app performance updates
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