MyNuvanceHealth/Blue

I’m looking for my doctor by the zip code to get the office phone in Norwalk, CT; the app give me an office in Westport, CT. It’s better to use google. The same for appointments, you only get a Tele appointment, you must call. This app is horrible.

Jb from nycMon, Nov 13, 2023

United States

The app is really hard to negotiate because it really just interfaces with the website. Menu names are obscure—what is a visit summary versus clinical document? It’s impossible to export data. You can’t track your data (weight, CBC, BP, etc) overtime. Appointments are hard to track because you just get a long list in chronological order. For someone with a lot of appointments, that is not helpful. You used to be able to export appointments to a calendar app, but not anymore. Also the messaging system they use is absurd. The user has to select from a drop down menu that seems to list EVERY provider in the system. My understanding is greedy Nuvance went with this app/model so they could profit from it, rather than by using a system that works and is useful to patients.

ktdubs122Fri, Oct 27, 2023

United States

The app is really hard to negotiate because it really just interfaces with the website. Menu names are obscure—what is a visit summary versus clinical document. It’s impossible to export data. Appointments are hard to track because you just get a long list in chronological order. For someone with a lot of appointments, that is not helpful. Also the messaging system they use is absurd. The user has to select from a drop down menu that seems to list EVERY provider in the system. My understanding is they went with this app/model so they could profit from it, rather than by using a system that works.

kt0922Tue, Aug 1, 2023

United States

When this works, it’s fine for a quick on-the-go to check appointments or if your labs are done, Rx, etc. but it rarely works. Frequently can’t even log in. Even then it doesn’t recognize my saved login info and tge extra time it takes to pull that up is not worth my time. Just use the website.

Juju1010Tue, Jul 25, 2023

United States

Cannot sign in. The app either doesn’t work with Face ID - complete wrong redirection. Or it crashes when entering user.

BrinasaMejiaTue, Jan 10, 2023

United States

Login is a joke. An account is created, then you can’t access it afterwards.

Ma Ma Ma My CoronaFri, Jan 6, 2023

United States

First if you use facial recognition, it still ask you to sign in. So what is the point of using facial recognition. App is poorly designed and difficult to navigate. App has you fill out a form then errors out.

rodf50Mon, Nov 21, 2022

United States