Members can sign into the app using their My Molina User ID and Password to access our secure features, including: • User friendly navigation • View health coverage • View your benefits and eligibility • View/download and share ID card • Make premium payments (Marketplace only) • Message Center • Manage your payment profile • Save favorite doctors • Change PCP • Access to other services When you use the My Molina app, identifiers for your mobile device are collected within Google Firebase to create a unique identifier for each application when downloaded. This app integrates with Health app to display your health information. Please review the below link which provides a disclosure of the use of Google Analytics for Firebase and how that service processes data: www.google.com/policies/privacy/partners/
Bug fixes
This app never works and will never open
Not user friendly
No way to add additional family members. Help messages format is not populating properly. Description delete when submitting . Frustrating.
Meh
Handy for my medical information but I’ve set up auto pay 3 separate times now through this app & every month I get told I’m past due & it doesn’t autopay. Please fix this.
Unable to make payments
I downloaded the app to make paying my bills easy. I was unable to setup a card or bank account due to the app forcing the use of a scroll “picker” (the bottom sheet that pops up that you scroll to make a selection) that didn’t scroll. 🫠 I wasted time going through their onboarding just to need to go elsewhere to set it up.
Password recovery
App abruptly shuts down when entering in the numbers for authenticator for password recovery
WONT HELP
Have to have a REFERRAL FOR EVERYTHING!!! 5% worth of help! Pay money into it just to be pushed away due to NO ONE TAKING NEW PATIENTS! THE CUSTOMER SERVICE IS THE WORST! NO ONE RAKES MOLINA IN OUR AREA! WE WERE LIED TOO
Terrible
Terrible app. Face ID DOES NOT work, and there’s no way to change the radius under filters. It only goes out 10 miles, and I don’t live in the city. Do better.
Bug fixes, minor updates
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