United StatesGet quick and easy access to all the services provided under your plan, anytime and anywhere with the MSH International mobile app, available in 7 languages : - Take a picture of your supporting documents for your claim* directly via the App (*Service only available to insured members benefiting from the remote data exchange system for their supporting documents); - View your reimbursement statements in real time; - Geolocate nearby healthcare professionals listed by MSH anywhere in the world; - Access your personalized insurance card at any time; - Learn more about your destination’s culture and healthcare system with our country guides, and receive real-time alerts. Download the MSH International app now!
Stopped working on iPhone 6s
The app used to work fine, but since probably the last update it stopped working. Once I do login, it does not go further and gets stuck in the welcome page. Web site works. So useless update on something that used to work.
United StatesNot working
Kicks out of an iphone6 after trying to activate Will not work
United StatesUnresponsive after last 2 updates
The App was great and working perfect until the last 2 updates, you press on it the App will try to open but quite before opening. Please fix I am using iphone 7 Plus with latest update
United StatesUnresponsive at the last Validate page
The button ‘Validate’ on the second from the last page, after the photos are uploaded and validated, is not working on iPhone SE. There is a mismatch here of the touch sensitive areas and the buttons. The tick-box ‘I certify...’ is ticked if you try picking around, outside the box, and by luck it may register the touch. The major inconvenience is the issue with the app not using the Touch ID functionality, which coupled with the difficult password forced by the system is making the use of the app somewhat limited.
United States
Thank you for using the MSH International app. This update helps us improve the application, fix bugs and implement new features.
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