United StatesmyHenner, the healthcare app for Henner international members. myHenner gives you easy access, wherever you are, to information about your healthcare plan and much more … - View the details of your plan and your beneficiaries - Find healthcare providers within the Henner network located around the world - Send in your supporting documents simply by taking a photo and keep track of your reimbursement claims - Keep a record of your personal medical details - Download the application forms for prior agreement - Contact your Client Services Team via our secure messaging service, and send them your documents by photo *NEW* only available on the mobile app: The Henner Pass, your new electronic membership card. Show or send by email to your healthcare provider the Henner Pass listing your entitlement and rates to direct settlement, as well as the contact details he may need. Access your Henner Pass offline, so you can have it with you wherever you go. The app is made by you and for you. If you have any questions or suggestions about myHenner, please write to us at [email protected]. Let us know what you think and help us improve the app! ------------------------------------------------------------------------- myHenner : l’application santé des assurés Henner à l’international. Avec myHenner, accédez partout, tout le temps et simplement aux informations de votre couverture santé et bien plus … - Visualisez votre contrat, vos bénéficiaires et le détail de vos garanties - Recherchez dans le monde entier les prestataires de santé du réseau Henner - Envoyez par simple photo vos justificatifs et suivez vos demandes de remboursements - Créez votre carnet de santé ou celui de vos enfants - Téléchargez les formulaires nécessaires aux demandes d’entente préalable - Echangez avec votre Unité de Gestion locale grâce à la messagerie sécurisée, ou envoyez leur vos documents par photo - Retrouvez des articles et des quizz sur le thème de la santé, la forme et le bien-être *NOUVEAU* sur l’appli uniquement : Henner lance sa carte dématérialisée, le Henner pass. Présentez et envoyez par e-mail à votre professionnel de santé ce récapitulatif de vos garanties bénéficiant du tiers payant : il y trouvera toutes les informations sur les services à contacter. Disponible hors ligne, le Henner Pass vous suit partout. Cette appli est faite par vous et pour vous, pour toute question ou suggestion relative à l’application myHenner, écrivez à [email protected] . Nous nous ferons un plaisir de vous répondre et grâce à vous, nous continuerons à la faire évoluer.
Awful. Cannot recommend.
Does not support native iOS password manager. Excruciating load times. User-hostile interface. (Perfect example: a search form for care providers that has more than one required field and a “clear” button in the default position where the “search” button would be on any app not designed by a committee of imbeciles.) This is clearly a project coded by a third party and managed by people who don’t bother to use the app.
United StatesAbility to log in
At least 40% of the time when I try to login it tells me “an error has occurred, please try again later.” I often attempt 2-6 times knowing there’s a chance it might log me in eventually. Otherwise, I try again a few hours later. Very frustrating when you just want to get something submitted. I’ve reported this several times, but I continued to happen. For years.
United StatesThis company is a criminal organization
They don’t process claims in their own posted timeline, can’t keep track of EOBs, can’t fix problems on the phone. App is buggy and doesn’t work most of the time when I use it. Terrible.
United StatesTechnical Problems
Hi. I’ve tried to fill my bank account, but every time shows to me “technical error “ . Why? I need a little help here, please?
United StatesThe app contains many bugs
It is not working after the last update... It crashes directly when I try to launch it.
United StatesBugs
There are still many bugs need to be fixed. This version prevent sending e-claim with a message stated that there is a technical issue.
United States
- Notification management from application settings - Technical improvements As always, feel free to share your feedback and suggestions with us here [email protected]. With your help, the mobile app will continue to evolve and better meet your needs
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