United StatesThe Magellan Rx mobile app helps you manage your pharmacy and prescription drug benefits. The Magellan Rx mobile app makes it easy for members to access real-time prescription updates, insightful medication information, and drug cost savings tools all in the palm of your hand. Magellan Rx App features: Check the status of prescriptions • See where a prescription is in the review process with 6 easy statuses: Ready, Not Ready, Under Review, Needs Approval, Not Covered or Quantity Limit • Receive real-time prescription status updates through push notifications Save money on prescriptions • Compare pharmacy prices • Get accurate drug pricing from nearby pharmacies • Compare retail pharmacy and home delivery prices Get relevant prescription information • Access drug education and clinical information for your prescribed medications View Rx claims history • View a comprehensive history of previously filled prescriptions Rx Search • Use the Rx search tool regardless of prescription status • Get Rx information • Compare pharmacy prices Member ID Card • View a digital prescription benefits ID card • Request a new physical prescription benefits ID card
Horrible
This app horrible. I have yet to have an experience where it didn’t throw a “something went wrong” error message. Then when by chance I’ve gotten the app to open, you can’t do take any action. Such as placing a recurring order. You’re better off not having an app at all!
United StatesTerrible APP
The app is terrible. I’ve used other mail service companies in the past for medication and they provide so much more information and give you so much more access to refilling, stopping, canceling, and checking your prescriptions. it would be nice if this app could tell you if your order is being processed, if your order is delayed, if your prescription has been denied, if your prescription is backordered, if you need prior authorization for a prescription, if you’re prescription ships and the tracking information. Then when I call the 800 number to ask questions they are just as clueless. I hope you improve this app and make it more user-friendly. If the app provided more information we wouldn’t have to call customer service and ask them.
United StatesI just don’t understand
This app is not working for people with Apple products. How do you have an app where you can’t login to use it as you need to? I saw a review dated 2 years ago and today I still scant login as I have been trying to login since last week. Simply put it is useless.
United StatesUseless
No way to refill prescriptions and no way to contact or message Magellan Rx using the app. This app is completely useless.
United StatesDoes not connect
Doesn’t work no matter what. Waste of time! Even after latest update still doesn’t work!! Amateur hour devs
United StatesFrustrating!
At the first of the year company recently chose the magellan RX as our prescription provider. we previously had Optum RX. It’s only February 2 and I want to go back to Optum RX. I came to the review to see if I was the only one having issues and by all of the reviews I have read I see that I am not nor does the company read the reviews! The app is horrible. Calling in getting through to customer service is horrible. The website is horrible. All you get are system error, technical difficulties and please repeat. I’m calling in customer service. The recording says please hold after your phone call for a survey. Well I held on to take the survey and the customer service rep never hung up so that I could get to the survey. It was like we were teenagers, waiting for the other one to hang up.
United StatesDoes not connect
Doesn’t work no matter what. Waste of time!
United States
Resolved reported issues & improved functionality
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