App Store Editors' Choice 2021 - Get instant help with rubbish collection, deliveries and reuse! Get London’s no. 1 app for everything you want in and out of your home, quickly & cheaply! Need to take waste to the recycling center? Bought something second hand? Moving furniture between apartments? Want to give away pre-loved items? - Let the Tiptapp community help you! Publish your ad, set your price and select a helper. Done! Pay with the press of a button once everything is finished. All recycling is verified. AWARDS: Apple - App Store Editors' Choice 2021 Winner: best sharing app economy app 2020 - IDG Sweden Topp 5 sharing economy apps 2019 - IDG Sweden Best on internet 2018 - Internetworld Best on internet 2017 - Internetworld "My new favourite app." - Charlotte, Streatham "This works. Like Magic!" - Alex, North Kensington Our support team is always ready for any questions that you might have - reach out at [email protected]! We'll do everything to make your experience in Tiptapp as good as possible. Chat with us by tapping “Support” in the app or email us at [email protected] if you have any questions or need any help!
User experience needs improvement
I also had the experience that someone picked up the job and showed up 45 minutes late past the end of the time window. Also it was not the person pictured. You cannot cancel a job until the time window is complete, which puts all the responsibility on the user. I booked a job with 24 hours notice and then at the beginning of the window saw the driver was over an hour away. He claimed he would make it at the very end of the two hour windie, which was not realistic. I ended up booking someone else who showed up on time. I can’t say the drivers on this app have been reliable.
Good concept, flawed execution
The good: - Very convenient and fairly affordable - Fast response time The bad: - No guarantee that the item will arrive within 2 hours as they claim. Some workers will pick up multiple jobs at once. One of our job took 5 hrs and arrived at 23:00. The ugly: - the add-on insurance does NOT cover cosmetic damages. So a vintage furniture that was severed damaged cosmetically during transport will NOT be covered by the insurance. Read the fine print! - Tiptapp claims that they are more like a marketplace than Uber/foodora, so they will deflect the responsibilities on the refund. However they also act as the payment processor, so one would realistically perform a charge back on the bank card in order to get refunded.
Very inconsistent
This app is very inconsistent. You put in a radius and you need to continually close the app to get the location correct.
No customer service
Helpful app, but there’s no customer service whatsoever. You can never reach them anywhere.
Stockholm
Järna
We've fixed a few things and tweaked some others. We've quite simply made the app slightly better. We hope you like the new version! Thanks for using Tiptapp - you're saving yourself a heap of hassle and you're contributing to a happier planet!
Subscribe our newsletter and get useful information every week.