United StatesAt Navien, we make products that enhance comfort. Same goes for our newly designed NavieLink™ app. Control your NPE series condensing tankless water heaters, NCB series combi-boilers, NHB series boilers all in one place.NPE series tankless water heatersNPE-A series condensing tankless water heaters with ComfortFlow technology.
- Activate your recirculation pump while on your way home or wirelessly from any room in your house. (Requires HotButton™ on demand kit)- Schedule your
integrated recirculation pump by day and hour for ultimate comfort.
- Turn your unit on and off.- Set your Domestic Hot Water (DHW) temperature remotely.- Monitor 3 channels of 8 units cascaded together.
- Push diagnostic error code notification.- Total operating hours.- See live unit status:
- Error code notification / status.
- Current Gas Usage.
- DHW set Temperature.
- DHW Temperature.
- DHW Flow Rate.
- Inlet Water Temperature.
- Percentage of Heating Capacity.- Energy Management Software by day and month:
- Gas Usage.
- DHW Usage Time.
- Total On Demand Usage. NPE-S series condensing tankless water heaters.
- Turn your unit on and off.
- Set your Domestic Hot Water (DHW) temperature remotely.
- Monitor 3 channels of 8 units cascaded together.
- Push diagnostic error code notification.- Total operating hours.- See live unit status:
- Error code notification / status.
- Current Gas Usage.
- DHW set Temperature.
- DHW Temperature.
- DHW Flow Rate.
- Inlet Water Temperature.
- Percentage of Heating Capacity.- Energy Management Software by day and month:
- Gas Usage.
- DHW Usage Time. NCB series condensing Combi-Boiler.
- Turn your unit on and off.- Set your Domestic Hot Water (DHW) temperature remotely.
- Set your space heating system temperature remotely.
- Monitor 3 channels of up to 8 units cascaded together.
- Push diagnostic error code notification.
- Total operating hours.- See live unit status:
- Error code notification / status.
- Current gas usage.
- DHW set Temperature.
- DHW Temperature.
- DHW Flow Rate.
- Space Heating System set Temperature.
- Space Heating System Supply Temperature.
- Space Heating System Return Temperature.
- Percentage of Heating Capacity.- Energy Management Software by day and month:
- Gas Usage.
- DHW Usage Time.
- Space Heating System Usage Time.
- Max Outdoor Temperature.
- Minimum Outdoor Temperature. NHB series Condensing Boiler.
- Turn your unit on and off.- Set your space heating system temperature remotely.
- Monitor 3 channels of up to 8 units cascaded together.- Push diagnostic error code notification.- Total operating hours.- See live unit status:
- Error Code Notification / Status.
- Current Gas Usage.
- Space Heating System set Temperature.
- Space Heating System Supply Temperature.
- Space Heating System Return Temperature.
- Percentage of Heating Capacity.
- Total Operating Time.- Energy Management Software by day and month:
- Gas Usage.
- Space Heating System Usage Time.
- Max Outdoor Temperature.
- Minimum Outdoor Temperature. Some features require a working Internet connection, Wi-Fi. To learn more about our products, go to Navien.com
App no longer works cannot connect to Wi-Fi or nothing else
I cannot get the hot water tank to connect to the app anymore keeps telling me to reset the network I have over and over and over
United StatesAwful device and app
No longer will connect to server. The app was barely useful before that. It’s completely useless now. If I could give it zero stars I would.
United StatesVery basic but I have it working
I use only for space heating, not DHW. A few glitches in setup. One high level annoyance is the requirement for precise location. Hate that! Too creepy. So now I have some basic things I can monitor and a very basic graph. It satisfies my curiosity on a few things while it’s new. Once the novelty wears off I wonder if I’ll see value in this at all for me. But now that I’ve paid for the device, future buyers will need no be their incentive. There should be A LOT of potential here. Never mind changing settings - I can go to the unit for that very rare need. So many more status parameters I should be able to see *and GRAPH*. I’d love to track the output and return temps for example. And *definitely* the output capacity over time. Why can’t I graph whatever I want? An absolute dream would be a query mechanism via HTTP to extract what I want and put it in a spreadsheet. But that will remain a dream. But it’s being done elsewhere on home monitoring systems).
United StatesApp needs fixed ASAP
App has mysteriously started kicking off schedule at random times. This defeats the purpose of having a set schedule saving propane when not needing water to recirculate. Also there needs to be a manual recirculate button added to the app to manually control when you want to recirculate just like a hot button would do.
United StatesA high school kid can build a better App than this
I am not even sure I can call this an app without insulting other app developers. One of the WORST interfaces ever. It could have been a lot useful if the app was intuitive or if it had help to figure out things. Plus, it is so buggy that it crashes often. Can you please explain how to set the descaling reminder? Is that even a reminder feature that this “app” has? If I could give it half star I would.
United StatesCannot register product
I have a new npe 240a. When I try to connect connect Navlink it keeps telling me “cannot register product, please try again.”
United StatesIdiotic Setup, bad customer service
So, you just got your new heater and paid extra money for the wireless capability, and in the setup, it wants to know the email address and phone number of the installer. After several attempts and 2 hours on customer support, they don’t have a solution and they’ll “look into it” This app was built by a programmer from 1983 that thinks that people have to fill in useless information before they can get in. After spending all this money on this system, save your money and get a Rinnai heater. I’m going to have the contractor rip this thing out and put in one of those.
United States
- Bug fixes. - UI improvements for certain products.
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