Whether you're at home or on the go – with the Miele Scout smartphone app just tell your robot vacuum cleaner where you want it to clean and when. The app offers convenient operating functions. The Status Screen gives you all key information at a glance, e.g. which mode the Scout is currently in and when it will begin the next cleaning session. With just two clicks you can select a cleaning mode and start the robot vacuum cleaner straight away. The timer function can be used to program the start time for cleaning. Up to 7 individual timers can be set, allowing cleaning to start at different times on weekdays than at weekends. Furthermore the Scout navigates systematically through the rooms and generates a map of the area being cleaned. This enables you to track where the Scout is at any given time and find out which areas have already been cleaned. With the Home Vision HD function*, you can check that everything is in order at home at any time while you are on the go. Using the front cameras, you can also monitor the activities of the robot vacuum cleaner in real time. The camera image is sent via live tracking to your mobile device securely and in encrypted form. Important information for use The pre-requisite for the use of this app is a Miele Scout robot vacuum cleaner. * Depends on model
App needs a LOT work
Just got a scout runner RX3. Have run it twice now. It refuses to return to the base when the battery is low or even when I tell it to. I can’t figure out how to set different clean areas and customer service is of no help. They don’t even understand what I want to do. The app needs to be overhauled big time. I’m going to return the vacuum for this reason.
United StatesHorrible
I switched from a RX3 to a RX3 and the one constant issue is the robot clock is always 1 hour off. On both machines. I thought it was the robots but I think it’s the app. Very sad as these are expensive machines!
United StatesNo issues with RX3 Home Vision
Excellent app. Zero connection issues on RX3 Home Vision device.
United StatesAs good as it gets
As good as it gets
United StatesGood app
Good app
United StatesApp works fine if you have a brain and can fix simple things
The app and the robot work tremendously well. Had a problem with the saying the server problem but I clicked forgot password and it sent me an email to set up my account via a web browser and then I logged in through the app and everything is working smoothly. All the bad reviews are from people who must not have patience or somewhat common sense. I am a dealer testing this out as a product that I might sell in the future. So far I have had a very pleasant experience. I have spoke to my Miele rep about the server problem via the app and he said they are going to work on it.
United StatesDoes not work
Don’t waste your time with the app. It does not connect to the device. Complete waste of time trying it.
United States
- Fixed occasional issues with push notifications - Fixed Remote Update issues for some Scout RX2 models - Minor bug fixes and performance improvements
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