United StatesAt Cielo, we make best in the market smart air conditioning controls. Smart AC controls, which are super intelligent and add lot of convenience to your daily life, while saving you money. Our smart controls are backed by Cielo eco system based on AWS IoT cloud and native mobile apps. Cielo Home Apps are being used and enjoyed by our many customers like you. These apps seamlessly work in tandem with our hardware and provide you the best of user experience with unmatched automation and control. ‘Cielo Home’ is FREE and there are NO monthly subscriptions. These apps are loaded with a huge array of smart features. Here is a glimpse of the smart features, which are carefully designed and implemented to add lot of convenience to you while saving good amount of energy for you: -Enjoy Global Control. Control your AC from anywhere in the world. -Maximize Comfort. Enable Comfy Mode and set intelligent triggers to regulate your room temperature. -Add Convenience. Adjust your AC’s mode, fan speed, vent position & more using your phone. -Employ Smart Scheduling. Set 7-day schedules to automatically perform actions as per your desired settings and routine. -View Usage History & Timeline of Actions. Stay up to date with your AC usage from the past 30 days. -Enable Geofencing. Set location-based actions and controls. -Set Temperature Range Controls. Fix a temperature range as per your liking for your AC to operate within (this feature is only available for Cielo Breez Plus). -Ensure Optimal Performance. Monitor your AC’s air filter status and keep track of your room’s environment. -Save Energy. Limit your AC’s usage while ensuring excellent cooling or heating to save on your energy bills. -Control your AC using your voice. Cielo products work with Amazon Alexa, Google Assistant & Siri Shortcuts. Managing your ACs and Heat Pumps is possible with simple voice commands. Cielo devices are compatible with any ductless air conditioner or heat pump that has an IR remote controller. Learn More or Shop at www.cielowigle.com Visit Cielo Support at cielosupport.zendesk.com/ Continued use of GPS running in the background can dramatically decrease battery life.
Compatible with Smarthings
We use the Cielo Thermostats to control Fujitsiu, and Mr. Cool Split Units. The IR contol of HVAC units is not ideal, however we have found the units to be reliable. Customer support at Cielo was very good as well, when we had account related issues, we were able to quickly get someone on the phone to resolve issues quickly.
United StatesGeolocation and schedule logic are useless
Cielo gets credit for emulating the controllers for our mini split air handlers well. The app and devices are a huge improvement and provide true remote control. That said, if you’re looking for a seamless smart thermometer that handles presence/awareness well (like Nest or Mysa), this is not the solution. Leaving or entering a geofence will enable an event but if you have a schedule set it will be overridden. Until you open the app again. And there’s no way to disable an entire schedule manually (would have to disable each scheduled event for each device every time you leave it arrive). I haven’t gotten rid of them yet because I’m hoping that it should be an easy software fix to resume schedule upon entering and override on leaving.
United StatesNo puedo conectar con Alexa
No puedo conectar con Alexa.
United StatesNew update
The latest update to the latest major release is out, and after a very rocky start for me, they have re-added the ability to disable a schedule. Very important! I’m not sure why they removed that at first and adding it back is great. What they need to do instead of removing the ability to disable the schedule it is improve the schedules. It would be great if you could have schedule groups and be able to enable or disable an entire group. Until that happens, I’m glad I have the ability to disable individual scheduled events again. Thank you! I increased my rating from 2 to 4 stars.
United StatesHorrible update
Can't disable/enable jobs. Can't name scheduled jobs. Why?! Awful all around.
United StatesMost Recent Update (1/25/24) Broke Scheduling
I used this app in a pretty basic manner. I have a collection of schedules setup for my two mini-splits which make adjustments throughout the day. Unfortunately, the most recent update broke these schedules in two ways which worked before: 1. They don’t adhere to the choices I made as part of the schedule I set a schedule to run Auto with a setpoint of 72° and the fan set to High, after the update it’ll hit the time for the schedule at run in Auto mode with a setpoint of 61° and the fan set to Auto 2. You cannot simply disable a schedule anymore If I have 5 schedules for the weekdays one of which turns the mini-split off while I’m at work. Well if I have a day off from work I just want to disable that one schedule so the mini-split stays on instead. This was a simple enable/disable toggle in the previous version. Now there is no way to do this. I either have to delete the schedule and remake it when I need it again or live with it running the same way and just manually changing the settings on my phone when I want to work around the schedule. I’m not sure what the cause of the first issue could be. I’d appreciate it if y’all could figure out some troubleshooting steps or to fix it. It’s literally the main reason I have this smart appliance (which requires this app). Or if this is truly an error, I’m looking forward to a fix. As for the schedule disabling functionality, this was obviously a choice and I think it was a poor one which worsened my experience.
United StatesNew update removed needed feature
The old app had a clunky way of handling different schedules for different seasons. It was not pretty, but it worked. The new update dropped that capability because of “simplicity and usability.” (Development question… why remove a weak feature instead of improving it?) Now the app can only handle one set of schedules at a time. When the weather warms up I’ll have to remove the winter schedules and add back the summer schedules. Then remember the winter schedules to switch back 6 months later. What a pain! Cielo has always been very responsive and the few issues I’ve had were addressed quickly. Let’s hope they fix this quickly too! Until then, can I have the old version back please?!
United States
This release comes with some bug fixes and performance boosts. We believe in continuous improvement and your feedback fuels our commitment to perfection. Thank you for choosing Cielo.
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