We’re Redefining Flexibility We’re a commitment-free, 24-hour, flexible gym with affordable memberships and plenty of perks. So, whether you want to tone up, slim down or something in between, we’ve got you covered. We welcome everybody regardless of gender, sexuality, size, age, ethnicity, or ability. Our gyms are friendly, supportive, and judgement-free spaces where everybody can come in, work out and leave feeling good. Our mission is to help people everywhere to lead a healthy and happy life every day. Using the Pure Fitness App is the best way to get the most from your gym membership. Our great features ensure you’re able to manage your membership in the palm of your hand. Features include: CONTACTLESS ENTRY Gain quick, contactless access to the gym by scanning your personalized QR code on the app. LIVE ATTENDANCE TRACKER Plan your visit to the gym by checking how busy the gym is using our live attendance tracker. BOOK & MANAGE CLASSES You can book any of the classes available at your gym from the app and if you change your mind, can cancel them in just a few taps. FREE WORKOUTS Choose from loads of great classes and over 400 workouts on demand to try in the gym or at home. TRACK ACTIVITY Track your attendance and build good habits so you can monitor your progress and make achieving your fitness goals easier. MANAGE YOUR MEMBERSHIP Managing your membership in the Pure Fitness app is easy. From changing your gym to updating your payment details – this can all be managed at your fingertips. EVERYBODY WELCOME We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good. Come and join us today and enjoy a range of benefits: * Commitment-free * Open 24 hours * Classes included * Huge range of high-quality equipment * Experienced personal trainers INSIDE THE GYM Our gyms are designed with you in mind, from the way the gym is laid out, to the range of equipment available
FABULOUS
I ABSOLUTELY LOVE THIS GYM!!! It is so clean, the temperature is great, the machines are up to date and so nice. Plus the staff there is super nice!! I wish I would have found this gym earlier!
US vs UK app?! Why 2 apps?!
I’m an American living in UK but I have a dual sim phone using US App Store primarily. Why is your app only UK based? I downloaded the US version thinking I could have access to the benefits but it’s not universal. It’s just an extra step I need to take to log into my account on the internet. I feel like I’m losing out on a lot of the benefits to having a PureGym membership. It’s so frustrating!!!
Developers
1. Please create a widget for the QR code… have it updated how every times it’s used or something maybe a link in the Apple wallet 2.the widget should have an update on how many people or how active at the my designated location 3.If I want to cancel my subscription I shouldn’t have to go on a scavenger hunt… I get you want you retention rate up but you should leave that up to you quality of service rather than hide behind links, requests, etc 4. To keep your retention if someone has the off peak time subscription maybe there should be a notification system that is adjustable to each person liking like a max of 20 people in I get a notification. Or even for the full time subscription 5.the startup time is terrible for what this app is limited to
Horrible Customer Service
No one is helpful via the chat feature. It’s unbelievable that it’s the only source of communication. This customer service experience has been the worst for any gym that I’ve tried to join!
US only….?
PureGym is very popular in the UK where I do spend a significant amount of time. I find it rather bizarre how they have a UK that is only available in the UK AppStore. …so you never have foreigners that use your day passes or monthly memberships (since you can by in full upfront by card for 3-6 months if you don’t have a UK bank account)?? Because of this I have actually had to use my second phone (which has my old UK account) to download the app and I have to carry two phones with me to the gym. Makes total sense! The gyms itself are fine. The UK app is quite good since it has decent workouts for newbies. Yet somehow it is only available in the UK… baffles the mind at who makes these decisions sometimes.
Only able to see Swiss locations
m based in the UK, but the only locations available to select from are in Switzerland
Can't Cancel
If you go to this gym best be sure you're a member for life lol. It's literally impossible to cancel your membership.
In this update we have fixed some bugs and issues to improve your PureGym app experience.
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