Modento is a completely secure and HIPAA compliant application that makes the connection between you and your dental office dramatically easier. Secure payments, personalized notifications, insurance updates, forms, and consents- all through the app which is designed to be easy to use. Your dental needs are simple to manage and as transparent as possible, all in the palm of your hand. The best part- you will earn reward points for doing the same things you’ve always had to do... only now you can do them from the comfort of your couch and whenever works best for you. Modento is here to make dentistry as painless as possible. NOTE: You will be able sign up and use this application only if your dental practice is using Modento platform. Ask your dentist if you are not sure.
No
Just got this app referral from my dentist and it is awful. It would take forever to send me a validation code then say it was not valid. It would not accept my password when I finally was able to login, and after the validation code coming back as not valid again to reset my password, I just couldn’t care anymore.
United StatesCan’t even create an account.
Entered user name and PW. App want me to verify a code they text. Five minutes waiting, I hit resend, repeat again. Code arrives - enter- says invalid code. Repeat twice all codes invalid. Give up but codes keep coming in about 5-6 minutes apart. I stop hitting resend thinking it resets the timer and only the final code will be valid. I try each code as they arrive but all invalid. It’s now 17 minutes since the last one. Last was invalid and I don’t want to play this game any more.
United StatesUseful, but…
Concerning that it found my dentist from my email. That means ANYONE could find which dentist I used just by trying my email. Sure, they couldn’t get into the account without additional steps, but this first step breaks confidentiality. Create Password isn’t integrated with iOS passwords suggestions. I had to create an entry manually in password manager which was fiddly since the website address is not obvious. They are not alone in making this mistake, but why? It seems so easy to get it right.
United StatesPayments
Payments not working on app.
United StatesPretty low quality
App is not easy to use. Also lists functionality like paying a bill that are not in the app. I realize this may differ between Dentists but it shouldn’t be listed as a feature.
United StatesApp never works
My children’s dentist office uses Modento and all of my appointment reminders come through the app. I filled out all of our initial paperwork through the app. Since our first visit, the practice no longer shows up on the app as an option so I cannot confirm appointments, update forms, etc. Yes, they still use the service as we still get reminder notifications. When I click the notification from my screen it asks me to find the practice to get started and the practice just doesn’t show up. Incredibly frustrating.
United StatesCan’t easily switch to other practices and can’t use the same email for the different practices
So there are a couple of dental places near me that I go to. I don’t stick to one because sometimes they just get busy. I’d like to be able to login to different practices with the same email but it just keeps saying that such email is registered for another practice and won’t let me register. Also there’s no easy way to switch to another practice. Essentially I can only be registered to one place at a time. Or use different emails. Very inconvenient.
United States
Chat screen for 2-way communication with the office. Extended mobile payments support. Assorted fixes and improvements.
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