United StatesApp Description: It’s easy to manage your prescriptions on the go — anywhere and anytime — with Giant Eagle Pharmacy app Features: • Refills — Request a refill by entering your prescription number • Transfers — Transfer your prescriptions to any Giant Eagle Pharmacy • Prescription Management — Easily view and manage prescription details including dosage, refill status, expiration date, prescribing physician, pharmacy location and more • Notifications — Opt in to receive instant notifications and texts reminding you when prescriptions are due for a refill or ready to be picked up • Pharmacy Locator — Find a Giant Eagle Pharmacy near you by entering your ZIP code or using your current location • Account Management — Set up and manage accounts for each of your family members in one place • Appointment Management — Create appointment reminders and add your prescribing physician’s information for easy access
Garbage
This app is a useless. You log in and it looks like it might be helpful, but nothing actually works! Is anyone at Giant Eagle (or is it Medrefill?) actually using this app? Simple functionally doesn’t work. For example, once a prescription is filled it disappears from my account. I can’t access prescription history to read important details and dosing information about the drug. The “unhide” function says there’s nothing to unhide. The only items available to view at potential refills or unused scripts. I can’t order a prescription for delivery, despite the GE website promoting this service. The “Rx Services” page fails and instead offers me a chicken for sale (no joke!)! Clearly, this app isn’t meant for an actual customer experience to manage prescriptions and healthcare. Despite its design, promotion, and promise, it’s only intent is to sell you stuff. And I see the app hasn’t been updated in over a year(!!). No wonder. Unreal. I hope you guys fix this stuff. Or hire me instead (ironically, customer experience is what a do lol).
United States
The newest version of the Giant Eagle Pharmacy app efficiently organizes your prescriptions and streamlines the refill process. In our continued efforts to better serve our Giant Eagle Pharmacy customers, we’ve improved the user interface and resolved some issues reported by users, and addressed new App Store requirements.
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