United StatesThis simple, easy to use app lets you manage your CareSource health plan on the go. • The CareSource app works with all our plans, including HAP CareSource! • View your digital insurance ID card • Secure access to your personal My CareSource™ account • Find a doctor, hospital, clinic, urgent care or pharmacy near you (Get directions or make a call) • Check your claims, copays, deductibles and balances (if applicable) • Make a payment (if applicable) • Review your plan benefits • Call CareSource 24™ and speak with a nurse 24/7 • Call and speak with member services • Explore health rewards opportunities This app is free. Get it now.
App do not work
Need to fix the app never work
United StatesOpens to black
This app doesn’t work for anything. I open the app, log in and it loads to a black screen and that’s it. I have deleted the app and redownloaded the app and still the same situation.
United StatesAuto pay
Can’t set up auto pay
United StatesCaresource App Issues
Problems emailing tge health insurance card to doctors, issues with app locking up during during provider searches and just “glitchy” issues.
United StatesConfusing and cumbersome
I found this application confusing and I could not find my facilities easily. I had to call for technical support. Also the sign in procedure is cumbersome and does not accept normal login procedures.
United StatesNew policy
I was given ID cards I went through the entire process of completing the application. Was told by several people. I lost my insurance on February 29 this year. I was told because of losing my insurance I was able to get the coverage. My start date was April 1,2024. I called my doctor to set up an appointment but the receptionist told me my new insurance was not affective. I called and was told my insurance was canceled Apri1,2024 because it was outside of open enrollment. Wasn’t it an exception because I had lost my insurance.
United StatesCan’t Add Marketplace Information
I have been trying add my Marketplace insurance information to the app for months and every time I try it says it doesn’t recognize my information.
United States
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