Our app makes ordering simple so real food at an honest price is just a click away. Everybody deserves to eat clean, craveable food made from quality ingredients. App Features: EASY ordering and payment FASTEST way to order pick-up, curbside, dine-in, or delivery orders SKIP the line when ordering in-restaurant with the app SAVE previous orders for quick reordering EXPLORE and sort menu items
Worst app ever
Very frustrating
United StatesConstantly timing out and crashing!
We love UP, but the app is terribly frustrating. So much so, that we end up not being able to order there. If you take more than ~5 minutes on their app, it times out & loses your order. In addition, it often crashes at the final step, and leaves you wondering whether or not your order went through. Please fix this buggy app so that we can order the delicious food!
United StatesThanks for a better UX
I’m a UX App Designer and it was painful to use that app for a while. Glad that stuff like how to add or remove bread alongside a lot of other features is a lot more intuitive. Way to go but definitely trending the right direction.
United StatesCompletely fails to reorder previous orders
When I try, it acts like it does but never adds the result to the cart. And it complains when I try again that it will overwrite my previous order. This has been going on for weeks.
United StatesNeeds much improvement
Pros: it works 95% of the time Cons: Slow. Every page load is slow. UI terrible. For example on the home page the order button is too small and to the bottom left. It should be far larger and easier to navigate. Another major UI issue is the bread. I often order plates that come with bread preselected. If i want to remove it I need to press the “-“ sign then add a “No bread” item. I find this a really strange UI decision. Not sure if bug but about 4 times now when I place a pickup order the time is set to tomorrow and I don’t see it until I get to the restaurant. There also needs to be an option to modify orders. I like steaks medium (most people do) but they make theirs med-rare by default. This means I need to call after placing my order to request this. Problem is 1. the inconvenience 2. sometimes they don’t pick up the phone at all. Overall, I’m glad there even is an app but wish it felt modern.
United StatesCan’t checkout on Dine-in
Can’t checkout on Dine-
United StatesPlate Pass doesn’t work
False advertising. Price on the menu clearly shows it’s cheaper for plate pass members. But upon checkout, there is no discount. Please fix this.
United States
• Bug fixes and improvements
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