United StatesA Taste of Baja…right at your fingertips! The Rubio’s app is the easiest way to get the Rubio’s tacos, burritos and bowls you crave for pickup or delivery. Plus, earn points and redeem rewards with Rubio’s Rewards!
Features:
o Order ahead for pickup or delivery
o Quickly reorder your recent or favorite orders
o Customize your order to get it how you like it
o Earn and redeem points with Rubio’s Rewards
o Scan your Rewards QR code at the register to earn points on your in-restaurant orders
o Get exclusive deals and product news available only to Rubio’s Rewards members
o Find and get directions to the nearest Rubio’s location
No way to report a problem with your order
We have used the app several times with no problem. However our most recent order was delivered to the wrong address, the photograph that the person who dropped off the order sent was not our house. We tried to figure out where it was but there’s no way to contact anyone that we could find through the app or through the messaging system that they use so we were out over $50. I have deleted the app and will not use it again.
United StatesError
I always get an error now after customizing a burrito or taco, saying I didn’t fulfill all the parameters even though I have. Didn’t resolve w/ updating app. I only get 30 min for lunch, so I’ll have to find a new place to order that has a functional app.
United StatesApp crashed; no food
I put in a detailed order for six people at 6:45 pm and finalized the order. When we arrived to the store to pick it up, the order was not there. Someone in the store said that it would be ready in a few minutes. After 10 to 15 more minutes, still no order. They then acknowledged that they didn’t have our order at all. We went back to the app, and it looked like it hadn’t gone through after all. We tried to place the order again, and then the entire order just disappeared. We had to start over. Now we are going to be eating after 8 PM.
United StatesMandatory Tips Through App
That’s a no-go from me. Pay your employees a better wage rather than forcing that cost onto the app users.
United StatesNo deals ever
Waste of space on your phone, they rarely hook it up with some weak deals/coupons here & there. Needs to be consistent like McDonalds or Wendy’s app. 👎
United StatesStop forcing me to update your app.
Enough said.
United Stateswhy would you get rid of “Ready ASAP”
the app annoyingly no longer has a “ready ASAP” option for ordering ahead, arguably the most important feature of a mobile ordering app. this means that even if the location isn’t busy, and isn’t making any orders, they won’t prepare your order until it’s close to your (unwillingly) scheduled time. huge waste of time and often results in me choosing to eat elsewhere.
United States
A simple, more intuitive user experience that makes it easy to find your favorite menu items, customize your order, reorder and earn & redeem rewards.
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