United StatesThe TPass® app is a convenient way to pay in app to skip the line and order ahead your favorite bubble tea. Rewards are built right in, so you’ll collect loyalty points and start earning free drinks and snacks with every purchase. Mobile Pay Save time and earn Rewards when you pay with the TPass app whenever and wherever. Order ahead Customize and place your order, and pick up from your favorite store without waiting in line Loyalty Rewards Track your loyalty points and redeem Rewards for a free drink of your choosing. Receive custom offers from nearby stores. Send a gift Say thanks with a digital TPass Card. It’s easy to redeem a gift from email or in the TPass® app. Manage cards Check your TPass Card balance, add money, view past purchases and transfer balances between cards. Find your favorite bubble tea stores See bubble tea stores near you, get directions, hours and view store amenities before you make the trip. TPass Membership Get 2 Free drink every month with TPass subscription membership
Requires preloading with money - no thanks
This app doesn’t allow you to charge the exact amount for an order. It requires you to load the card with a fix dollar amount, so that you will always have a balance on the card. No thanks.
United StatesHorrible customer service
I got T-Pass for one boba spot only, which then stopped accepting T-Pass (though it’s still listed in the app). I asked for a refund and it has now been over 6 months that I’ve been trying to get money back. They’ve said multiple times that it was being worked on and then never got back to me. The latest time I reached out, they pretended that they didn’t know what issue I was talking about.
United StatesCharged me but the order didn’t get to the store
Worst app I’ve ever used. I ordered and payed through it. But the store told me they have stopped collaborating with the app so the order and the payment didn’t get to the store. Have to order in store again. But the app just charged my money, no refund, no response, no explanation.
United StatesWorst customer service!!!
Don't use this app!!! I can see they will go out of business very soon, and you won't be able to get your unused credit back.
United StatesWorst customer service ever!!!
Dishonest, refused to refund customer! Many stores listed on its platform do not accept orders.
United StatesTrash app!
Really horrible that you can’t combine your cards saved to complete and order. They have a very aggressive and terrible pricing plan that is designed to make it very difficult to pay, and constantly reloading a card. Terrible. Avoid. Use grub hub or something else instead.
United StatesDon’t waste your time
As my first time using and ordering from the app, it will be the last. It allowed me to order a drink from a permanently closed boba store, and I didn’t know it was closed as it shouldn’t have appeared in the first place. When I went to pick up my drink, store was permanently closed due to a fire, months ago. I asked about this in the help section but haven’t got a response or a refund so it was a complete waste of time. I’m writing this review in hopes that no one is fooled by this app.
United States
Minor bug fixes and performance enhancement to make things run more smoothly
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