United StatesThe Patio first opened its doors on November 7, 1977 in Bridgeview, IL, and quickly developed a reputation for providing patrons with QUALITY FOOD AND FAST FRIENDLY SERVICE. Our Baby Back Ribs and homemade barbecue sauce soon proved to be a key to our success! Four decades and millions of slabs later, these award-winning baby backs are still hand-selected, rubbed with our unique spice blend, slowly cooked, and flame seared to perfection! The popularity of our baby back ribs has transformed The Patio from a small 2000 square foot restaurant into a locally famous chain with locations throughout the south and west suburbs. The Patio offers more than just their famous ribs; other barbecue options include pulled pork, beef brisket, and pulled turkey, which are all slowly smoked over their own hardwood blends. Another notable item is our rotisserie chicken, which has been a staple on the menu since 1977. In addition to great barbecue, The Patio offers a variety of homemade burgers, hearty sandwiches, seafood selections, and made to order salads. The Patio’s distinct concept offers a vast menu for all types of diners and every type of occasion. Dining at The Patio involves three simple steps: place your order at the counter, retire to a booth or table in our spacious dining room, and within minutes, your delicious meal will be delivered. The Patio also provides drive-thru, take-out and catering. Online Ordering via The Patio's App or website has become a popular and convenient ordering tool for our customers! Simply click on the App or visit our website at www.patioribs.com and choose "Online Ordering." Then pick up your order at our Patio friendly Drive-Thru windows or inside any one of our six locations in Aurora, Bolingbrook, Bridgeview, Darien, Lombard or Orland Park, Illinois. We are open Monday through Thursday from 10:30 AM to 10:00 PM; Friday and Saturday from 10:30 AM to 11:00 PM; and on Sunday from 10:30 AM to 9:30 PM. All locations provide fast and friendly service, free drink refills, and no tip service! Owned and operated by the same family since 1977, The Patio is still committed to the same principles: value, quality, service, and great taste! For more information, visit our website at www.patioribs.com. Tracking Opt Out Guide: https://www.olo.com/on-line-tracking-opt-out-guide/
Cannot make substitutions
The app is fine if you want everything exactly as is. We cannot make substitutions that are made without any problem in the restaurant - such as changing a cheese on a salad or getting broccoli instead of oven roasted vegetables on the side of a salmon dinner. Very frustrating and rendering there app useless to us. PLEASE update the app.
United StatesUnable to make substitutions
When ordering salmon dinner I am unable to sub steamed broccoli for the oven roasted vegetables as I am easily able to do in the restaurant or on the phone. I am also not allowed to substitute any other cheese on a salad except feta when there are other options. Very frustrating to know these substitutions are available but not allowed in the app. It renders the app useless when ordering these items. PLEASE update the app.
United StatesBig mistake
Actually we eat there quite alot and usually have no problem. But today I ordered turkey tacos online and got pork instead which doesn’t agree with me. Also never order french fries in the drive thru. Always cold and been sitting around
United StatesLunch
I work from home. I order the 1/2 slab w/fries and Cole Slaw. The were so dry. They tasted horrible! I am so disappointed!
United StatesOn line order time
I went online to order a simple one sandwich order at 530 pm and had to keep changing my pickup time until it accepted 6 pm… so no big deal and I finalized the order. I was at the drive up window exactly at 6 pm and was told “they’re working on your order and it will be right out, please pull forward”. I sat waiting and watched a car that came in right in front of me get their 3 bag order at 610 pm. Then I continued to wait and watched car after car get their orders and finally at 620 pm my one sandwich order finally was delivered… I normally don’t submit reviews but to have to wait an extra 20 minutes past the 6 pm time is ridiculous and I have to believe my order was lost and not processed until I arrived at the drive up window. No explanation, no apologies, nothing. This process/problem needs to be reviewed and corrected for all future online orders.
United StatesFood ok
Didn’t get my 15% off for first time users
United StatesGarbage app
This app is terrible. Can’t place a pickup order or any type of order.
United States
Update to address minor bug and improve user experience
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