United StatesNew design and experience to your favorite products, restaurants, and rewards! - Order and enjoy our fresh, made-to-order, never frozen, delicious, grilled to perfection burgers, crispy chicken sandwiches, wings, savory sides, and hand-spun milkshakes - Order your favorite burger even faster with quick reorder for pickup or delivery - Customize any of our burgers and sandwiches to your heart’s content - Sign up & collect points with every bite. It's fast, easy, and delicious, plus you'll get FREE fries after your first purchase. - Easiest way to access catering and gift cards - Top quality ingredients used in all our amazing creations from Smashburgers, Chicken sandwiches, Turkey burgers, Vegetarian burgers, Wings, unique salad blends, fries, tater tots to shakes, and refreshing drinks all available to order for takeout, pickup or delivery - Your closest restaurant is just a tap away to pickup or deliver your next meal
Only ok
My very first visit to any Smashburger location and I simply asked for a menu. I was rudely told that there are no menus and that “everything is online.” I had left my phone in my car. All I asked for was a menu. From a restaurant. Nearly an hour later, after retrieving my phone, downloading an app, discovering the online menu and choosing between the 3 or 4 burger options, I finally had a burger. I was expecting an amazing burger, but what I purchased was not even worth the drive to the place, let alone the hour wait. That’s how you lose business before you even have it. I tried. No thanks.
United StatesUnsecure App…User Beware
I have order from Smashburger through the app multiple times and never had an issue, until now. My app was hacked and 3 charges were made against my account within 2 days. Two of the transactions were hours apart, all to the same address (which was in a state thousands of miles away). I never thought the app would be insecure considering I have a difficult password and also use Face ID. Smashburger should really up their app security to at least notify the user of the app is being accessed with the used account from a different device. The only way I found out was from my credit card company. Originally I thought it was my credit card information leaked however hours later Smashburger notified me of becoming a “Super Smasher” and figured that it was the app that was hacked. More security measures need to be taken to ensure their customers protection. I would figure an alarm would go off since I don’t frequently order Smashburger and when I do it’s less than $25 and all three transactions totaled over $140. User beware! I have no issues with the food, so my only suggestion is to order directly from the restaurant rather than through the app. The points aren’t worth it.
United StatesApp signed me out, doesn’t remember my account
I uninstalled the app because for some reason I’m not signed in anymore and any email I use to recover isn’t being recognized. I think I made an account using my Apple ID but there’s no way to check for that on the app. I will never be ordering from Smashburger again after going through this inconvenience. This app is so bad that Smashburger literally just lost me as a customer.
United StatesVery disappointing
This was the worst experience we have had at this location. The grilled chicken was rubbery like it was microwaved. It was inedible. The 2 orders or Brussels sprouts were under cooked. The fries and the tots were soggy. The chicken tenders and the spicy tenders were fatty and could hardly be chewed. Very disappointed.
United StatesGood Burgers, bad app
I can’t even with this app. Promos never work, my log in needs to be refreshed every two days. It’s too much work. Today I ordered on the app the order wasn’t ready, the manager said “well the charge isn’t posted come back in five days” Dude really? At this point I’ll take Burger King.
United StatesFirst order
I downloaded the app and created my first ever account recently. I check the app tonight. Offer is “mango habenero crispy chicken 50% off” so I order exactly that. $4.69 ok cool, I go there and walk up to the cashier (after being notified the order is ready over txt) and I tell him hi, here for *my name*…….. the chicken sandwich .” Guy hands me bag with food and says “mango habenero here”. So I walk out and get home and it’s actually a Bacon Double for Postmates by the name of a female’s name whom I won’t disclose but I’m a male, wrong order. I will call them for a refund but first impression is not good
United States🤞🏼🤞🏼
the food is so delicious and i would eat here everyday if i could
United States
Performance updates and bug fixes.
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