United StatesLooking for a delicious lunch, dinner or ice cream treat? Find your nearest Friendly’s restaurant or order pickup, curbside or delivery service through our app! Get the scoop on our new Friendly's Fan Club. When you sign up, you'll receive special offers and will be the first to hear about upcoming promotions and sweet deals. Sign up through our app and save room for ice cream! Download our app to get access to all of our features: • Join our club and receive special offers, upcoming promotions and sweet deals such as a free medium sundae on your birthday • Find your nearest Friendly’s location • Check out our menu of entrees and ice cream desserts • Order for pickup, curbside or delivery service • Save your favorite menu items for future ordering • Purchase an E-Gift Card
Sad to see one of my favs going so far downhill
At this rate, the Friendly’s in Haverhill will be gone shortly too. I ordered a large Reese’s Pieces Sundae with butter crunch ice cream. My son ordered a birthday cake Friend-z. He started to eat his first and there was a shallow layer of the blue birthday cake and then it was 3/4 vanilla soft serve under that. Barely mixed at all. I felt bad, until I started eating mine. First off, the ice cream was not the right flavor. Then I noticed that other than a small amount of peanut butter sauce and marshmallow sauce on the top scoop of (the wrong) ice cream, there was nothing else. I remember when I would finish the ice cream and there was hot fudge and peanut butter sauce still on the bottom, and it was so good. Now? It’s like they put one small scoop of all the toppings and called it a day. Terrible. Spent $8+ on a sundae and threw it away after 5-6 bites. I guess McDonald’s next door will get my business from now on, at least their McFlurries are mixed and are made correctly. Sad that such a great place to eat over the years (and I’ve been going for 40+ years) is going down the drain this far. If what I had tonight is the new standard at the Haverhill location, I won’t miss them when they are gone.
United StatesHorrible
This app is horrible. I asked for curbside. I finally wait almost half an hour and go in to get my order and they say we don’t have curbside. I tell them that the app says you have curbside. They tell me that they don’t. So my mobility is low and it’s very difficult for me to get ice cream for my husband. If you don’t have curbside, say you don’t have curbside. Instead you take my money and make me somehow get up those steps and go in and get it myself. Then I find three employees sitting around laughing and talking. The girl looks at me like I’m crazy and blames it all on me.I doubt that it will hurt your stock prices but my time at Friendly’s is done
United StatesIce cream
I got my order of ice cream and wanted to enjoy it in my car. As soon as I open the bag I see my ice cream but no napkins and no spoon. SMH
United StatesNo lettuce
We ordered two chicken wraps online, and when we picked them up, they had no lettuce. They only had chicken, tomato, and honey mustard. That is it. I called in, and the lady said the order said no lettuce. I have the order, and it was to have everything in it. She wanted me to drive back in so she could remake my order. I live 30 min away. I told her I would leave a review, and she hung up. I have pictures. Horrible service!
United StatesTerrible
I haven’t been to friendlys for awhile and the new app is terrible. I go to my rewards and nothing comes up. When I click the. E club as I am guessing they is the rewards it goes to the internet and not even the app like it used to. I don have any rewards or points. It’s like everything disappeared. So the 1 star rating as I only got the app to manage the rewards.
United StatesWhere is the ice cream
Just bought a Jim Dandy. I’m usually happy when I purchase it but this time I got half of the amount of ice cream. Did something change? I remember when the ice cream almost spill over and touch the top of the cover.
United StatesDelivery order
Placed an order online for delivery. Instructions were not followed, delivered incorrectly. And then after receiving order, we have no sauces. Unreal.
United States
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