United StatesYour dollars deserve the best. Our App has features to help you budget, save and stay on top of your finances. Make payments • Make fast and secure payments & transfers or schedule them for the future • Apple Pay - Pay with your mobile • Digital Card - 24/7 access to a digital version of your Westpac card with a dynamic 3-digit CVC code to help you shop safer online • Cardless Cash - withdraw up to $1,000 without your debit card from any Westpac, St.George, Bank of Melbourne or BankSA ATM Money Management Tools • Savings Goals** – set a goal and track your progress • Bills Calendar - manage all your bills and regular expenses in one place and set up payment reminders • Savings Finder - discover potential savings on your subscriptions and bills. • Compare your spending with transaction categories like groceries and rent • Cash flow view – track monthly income and expenses to help you budget • Get notifications when you spend and receive money • Create personalised tags to easily identify spend e.g. Tag your transactions that are ‘holiday expenses’ • Tax Organiser – Don’t miss the small things, they add up. Keep track of your tax relevant transactions Everyday banking tools • Quick Balance - see your account balance at a glance and transfer money between accounts • Activate, lock^ or cancel your card • Contact Us from the app to skip security questions~ • ATM & Branch finder – locate your nearest Westpac, St.George, Bank of Melbourne, or BankSA ATM or branch Rewards Enjoy offers and discounts on popular shopping, entertainment and hospitality venues. Business customers can: • Approve payments • Manage user access • Pay staff and creditors with payment templates Things you should know: * Claim based on "The Forrester Digital Experience Review™: Australian Mobile Banking Apps, Q4 2023" an evaluation of five Australian Banks. ** Savings Goals: Both an account holder and an authorised user can use the Savings Goal feature, including to view, add, edit and delete the savings goals on Westpac Life account. ^Locking your card will temporarily stop new transactions on your card for 15 days or until reactivated. The card will automatically reactivate after 15 days if you don’t cancel the card. ~Standard SMS, call or data charges apply. To use your eligible Westpac card with Apple Pay you must be registered for Westpac Online Banking and Westpac Protect™ Security Code. Read the Westpac Online Banking Terms and Conditions at westpac.com.au/westpacliveterms before making a decision and consider whether the product is right for you. Read the Apple Pay Terms and Conditions before making a decision and consider if it is right for you. To use Apple Pay you will need an eligible card and a compatible device with a supported operating system. See our Apple Pay FAQs for more information. Apple, the Apple logo, Apple Pay, Apple Watch and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. © Westpac Banking Corporation ABN 33 007 457 141 AFSL and Australian credit licence 233714.
fails with 1password
Cannot sign in to app without actually typing your password. Paste does not work. Password manager does not work. Certainly not an app or a bank for anyone concerned with online security. First piece of advice you get re online security is “use a password manager” and a unique random password for each account. But this app prevents that strategy
United StatesInsane hold times
The app is good for the things it does. But some things it tells you to call. But now hold times have been made insanely long (20 mins is common) presumably to drive you back to online. So things, like signing up for PayID, are essentially impossible without going nuts listening to someone telling it’s much easier to do stuff online for ages !
United StatesOverseas benefit appreciated
I live overseas and the app now makes Australian banking so much easier, saving time while assured of my banking security Design of app is world class, perhaps superior to my US banking apps now using face log on is great!
United StatesRewards website doesn’t open in Safari!
From the mobile app on iPhone - try to open the website for rewards (safari) and the website glitching!! disappointing!!
United StatesCrashes on iOS 16
I know it is beta software but since I couldn’t find another way to provide feedback here it is - the app does not work on iOS 16 yet and crashes on start up. Please fix it for us early adopters!
United StatesDOA - Can’t log in at all
This app is DOA. The new app forgot my customer ID. I entered it pasting and manually and selected the Signin button. Nothing. Screen flashed and didn’t produce any error or result. Can’t go to a branch as I live in the US. The new app is an abject failure.
United StatesFrequents technical issues and bugs
You can always count on this westpac app to let you down when you most need it. From log in “loading” issues to cardless cash page not loading due to “technical difficulties “ . Would be nice of this multi billion dollar bank invested in an app that makes reject shop look 5 star.
United States
• Tax Organiser – Don’t miss the small things, they add up. Keep track of your tax relevant transactions • Budget Planner - See how much you can spend, organise the day-to-day or save for something special with our Budget Planning tool. • Explore our updated layout which helps you find payments in one place and access your digital card faster. • New security features and enhancements to help keep you safe from scams, including prompts for additional information and mandatory descriptions for payments to BSB and account numbers. • This version includes other minor enhancements and bug fixes
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