United StatesWith the Universal Property & Casualty Insurance Company mobile app, you can easily access your policy documents, make payments, file and track claims, find nearby agents and manage many other facets of your home insurance policy with the click of a button! • ACCESS POLICY DOCUMENTS - One-stop shop dashboard houses your crucial documents in one place. • MAKE PAYMENTS - Secure and confidential payment processing system. • FILE & TRACK CLAIMS - Easy filing form with drop down menus and immediate updates. • FIND AN AGENT - Locate your agent’s information or find an agent closest to you. • MANAGE SETTINGS - Go paperless or manage your SMS notifications with a single click.
Policy being cancelled when I paid in full
Received a cancellation notice when I paid the policy in full
United StatesFenton Miller
Alec top shelf performance! I owned 6 employment agencies! People like Alec are very difficult to find! A+. Customer Service! 10 on articulation of product! Fortunately I am retired or he would probably have 3 offers! He really likes working of your company! He is a direct reflection on his Supervisor! WELL DONE Fenton Miller
United StatesHorrible
What a horrible website to navigate thru. It gives me no information except that my claim has been resolved. So what was the resolution ?
United StatesPoor customer service
Kept calling me while I was on vacation in Europe that my quarterly payment was overdue and it clearly wasn’t due for another month. That’s was you get when they are in Maryland and I’m in Florida.
United StatesPayments
Trying to use your app to make a payment and it won’t take my name or account number and you’re closed on Saturday which should be convenient for customers.
United States
Enhancements and bug fixes
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