Bank on the go whenever you want with the Simplii FinancialTM award-winning app. Pay bills, transfer funds, send, request and receive money in Canada for free using Interac e-Transfer®, order foreign cash and send money internationally to over 90 countries with no transfer fees†. And that’s not all! Check out exclusive offers waiting for you and apply for products and accounts including a Foreign Currency Savings Account, allowing you to save in U.S. Dollars, Euros, Pounds, Yuan, Philippine Pesos or Rupees. Also, manage balance and credit alerts – as well as set custom marketing preferences – chat with an available live agent, and much more. Simple, convenient and secure – it’s time to start your engines! LANGUAGES Supports English PRIVACY Your privacy and security comes first. Learn more about how Simplii is committed to protecting you by visiting https://www.cibc.com/en/privacy-security.html LEGAL By downloading the Simplii Mobile Banking App you consent to the installation of this App and to any future updates or upgrades which may be automatically installed depending upon your device or operating system's default settings or the settings you have selected. The app (including any updates or upgrades) may: (i) cause your device to automatically communicate with our servers to deliver the features and functionality described in the app description or through new features as they are introduced, and to record usage metrics ; (ii) affect preferences or data stored on your device; and collect, use and disclose personal information as set out in our Privacy Policy. You can withdraw your consent at any time by uninstalling this App. For assistance, contact Simplii Financial at the mailing address or contact information below. "Simplii Financial" is a division of CIBC. Banking services are not available in Quebec. CONTACT For your banking questions, please visit: https://www.simplii.com/en/contact-us.html Simplii Contact Centre: 1-888-723-8881 Address: Simplii Financial, PO Box 603 Station Agincourt, Toronto, ON, M1S 5K9 Website: https://www.simplii.com/en/home.html © Interac e-Transfer is a registered trademark of Interac Inc. Used under license. †Simplii foreign exchange rates apply.
Notification not going away
Although I don’t have any notification, app is still showing 1 notification on app. Might be a glitch in app
United StatesNotification badge stays on
With the latest release, there is always a 1 notification badge on the app icon. I’ve logged in and do not see any notifications that are unread. Anyone else see this happening?
United StatesHoping for transfer to credit from chequing
I’d like to be able to directly ‘transfer between accounts’ from my chequing to pay my credit card. Right now you have to do a bill payment to your credit card which has a delay of a few days. Hoping this is a feature soon.
United StatesUnfortunate
New design is an eye sore, will be transitioning to the mobile browser, hopefully that hasn’t changed too
United StatesAds popping up as in trying to get things done
Interface cumbersome, navigating to get things done quickly and efficiently affected by large panels popping up screen advertising new products and services.
United StatesIn general, nothing amazing. Bank is still profit centric
In general, nothing amazing. Frequently goes down so I can’t make payments and things. Then I am late and causes a problem. Poor attitude towards west as that is the excuse for the system to not work early evening. Cut off is waaay early evening to send payments, so although they are sent on time, the bank decides to hold them for another 1-3 days, before SENDING, not the other bank as they like to blame. Exorbitant ‘bank’ fees when some company decide to withdraw twice and more than supposed to. Their like to gouge you when others screw up or something doesn’t work out perfect. Overall another lack lustre, profit oriented monolith bank. People that give positive feedback are the ones that used to pay and allow banks to be banks. I expect customer service and support. Their attitude towards customers on the phone is, hey we do that because we can, we don’t care about you. Their attitude towards security after they got caught with their pants down is painful. You basically always have to authenticate via text or call. You basically must have a cell phone to use this banks and you have to give them the number. Constantly goes down with no access, or info is not up to date. It’s really just very meh. Search around for others. Tangerine can be gooder in many ways. They claim to have won awards, the ratings on the App Store show a very different story, beware.
United StatesIn general, nothing amazing. Bank is still profit centric
In general, nothing amazing. Frequently goes down so I can’t make payments and things. Then I am late and causes a problem. Poor attitude towards west as that is the excuse for the system to not work early evening. Cut off is waaay early to send payments, so although they are sent on time, the back decide to hold them for another 1-3 days, before SENDING, and then the time for the other back to receive. Exorbitant ‘bank’ fees when some company decide to withdraw twice and more than supposed to. Overall another lack lustre, profit oriented monolith bank. People that give positive feedback are the ones that used to pay and allow banks to be banks. I expect customer service and support.
United States
We regularly release updates to give you the best experience. This time we've made minor updates to our styling and design. We're also introducing a new page, allowing you to personalize how we communicate with you. Update your app to get the latest improvements.
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