Santander Mobile Banking

Use Touch ID, Face ID or your Security Number to quickly access your accounts, including your mortgage. You can pay your bills, friends, and mobile contacts with ease. 

Business customer? Download our ‘Santander Mobile Business Banking’ app.

Manage your accounts
•	Go paper-free and manage your settings.
•	View your statements and documents.
•	Use our 24/7 ‘Chat’ service to ask your banking questions.
•	See your running account balances and transaction history.
•	Check pending transactions for your current account and credit card.
•	Arrange mortgage overpayments or change to a new deal with us.
•	Report your credit or debit card as lost, stolen or damaged.
•	Freeze your Mastercard debit or credit card.
•	View your card PIN within the app.
•	Raise disputes for card transactions you don’t recognise.
•	Track the status of your raised disputes.
•	See information about your Santander products to help you make the most of your money.

Quick, easy payments
•	Pay a Santander credit card using your Santander current account.
•	Make secure, fast payments.
•	Manage your Direct Debits and standing orders.
•	Deposit your cheques.
•	Use Touch ID, Face ID or your Security Number to authorise transactions made online, and consents with third-party providers.

Your money, your way
•	Sign up to My Money Manager for insights and tips about your money.
•	Get cashback at top retailers with our reward platform.
•	See alerts you’ve set up to help keep you informed.
•	Set up ‘Quick Balance’ on your device’s Today View and see the balance of your chosen account. screen to see your chosen account balance. 


Before you start
We’ll send a One Time Passcode to the mobile number that’s registered to your account. 

Once that’s done, it takes just a few minutes to get started with Mobile Banking. 
1.	Open the app and enter your Online Banking log on details
2.	We’ll send you a One Time Passcode (OTP) by text message
3.	Enter the code into the app to register your device
4.	We’ll ask if you want to set up Touch ID or Face ID to log on 

And that’s it, you’re in. Be sure to allow ‘push notifications’ to get messages from us straight to your phone’s home screen.

Remember …

Never share a One Time Passcode (OTP) with another person. Not even a Santander employee.
Never download software or let anyone log on to your computer or devices remotely following or during a cold call.
Never enter your Online Banking details after clicking on a link in an email or text message.

All interest and Retailer Offer rates within our App Store images are for visual purposes only and may not be indicative of our actual rates.

(English language only)

Santander Mobile Banking will not run on devices that have been jailbroken.

Please make sure you have the latest Apple software on your phone so that our app runs smoothly. Your device will need to be running iOS version 13 or above to use this app. If you are unable to update to this version, please log on to Santander Online Banking to access your accounts.

Apple, Touch ID and Face ID are trademarks of Apple Inc. registered in the US and other countries. App store is a service mark of Apple Inc.

Santander UK plc. Registered Office: 2 Triton Square, Regent's Place, London, NW1 3AN, United Kingdom. Registered Number 2294747. Registered in England and Wales. www.santander.co.uk. Telephone 0800 389 7000. Calls may be recorded or monitored. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Our Financial Services Register number is 106054. You can check this on the Financial Services Register by visiting the FCA’s website www.fca.org.uk/register. Santander and the flame logo are registered trademarks.