PINACLE Pass® provides a secure, convenient alternative to carrying your physical token. Token passcodes generated with the PINACLE Pass App can be used on the PINACLE® desktop site and the PINACLE Mobile App any time a token passcode is required. Once a system administrator has assigned a mobile token to your Operator ID, you will be able to log in to the PINACLE Pass App to activate your token. After activation, and then anytime you open the app, you will see the one-time passcode needed for authentication. For questions or support, contact Treasury Management Client Care via telephone (1-800-669-1518) or via email ([email protected]). PNC does not charge a fee for this application. However, third party message and data rates may apply. A supported mobile device is needed to use the PINACLE Pass App. Certain other restrictions may apply. See the Treasury Management Services Comprehensive Agreement. PNC and PINACLE are registered marks of The PNC Financial Services Group, Inc. (“PNC”). Bank deposit, treasury management products and services are provided by PNC Bank, National Association, a wholly-owned subsidiary of PNC and Member FDIC. ©2022 The PNC Financial Services Group, Inc. All rights reserved.
Trash
Constantly closes or does not allow data entry when attempting to input data. You have to consistently close the app in Order to complete a simple task. They should have used a basic 3rd part authentication app. If were possible to give it zero stars I would. Terrible app user experience, I wonder how this even got pass a proper QC.
United StatesWire Transfer are sooo over complicated
AVOID USING PNC OR PINNACLE FOR WIRE TRANSFERS. Unbelievable complicated process that took over an hour for the customer service agent on the phone to figure out. If they can’t get it to work they might as well as not even offer the service. Doing your taxes yearly is less painful if you can believe it.
United StatesHorrible App!
Terrible app! Wasted 2 hours just trying to login! Cannot paste a password! Cannot VIEW a password!
United StatesGreat but can’t transfer
This is a great secure app to use for your business accounts but there’s no way to transfer the app data to a new phone? I just upgraded my phone and when I log in, I can’t use the already established token in my account….now I have to carry an extra phone to and from work just to work. A bit inconvenient for anyone who breaks, loses or upgrades their phone.
United StatesGreat App, BUT IT WILL KILL YOUR BATTERY
Overall this is a great app. My one and only complaint is that if it is left running on your phone in the background, it will quickly drain your battery. The battery statistics from today showed on screen for 1 min and in the background for 10h 10m with a battery usage of 51%. My battery was fully charged and after the 10 hours, it was down to 59% with the only other app open being my email.
United StatesOne less thing to carry
Love this app. I no longer have to carry a physical token for Pinacle on my keychain. Thank you!
United States
Minor fixes
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