My SPS mobile app is a fast, secure way to manage your mortgage account 24/7. Make payments, set up and make changes to monthly auto draft, view statements, and review escrow information. *If you have already created a user name and password on spservicing.com, just skip the registration process and login with your online username and password. Features: • Manage your account and make your mortgage payment 24/7 on the go • Access the Information HUB for answers to your most common account questions • Set up or modify existing auto draft payments • Quickly access your account with touch ID or face ID for eligible devices • Review balances and activity • Upload documents for your account • View monthly statements and letters
Can’t accept terms
Message ajj be out new terms and agreements. Will not let me accept it. App is completely unusable. Bad when it did work, now just useless.
Can’t login
The App is useless if you can’t get past the terms & conditions! It will not allow you to accept the terms…you can only decline them. What a waste of time!!!
V3.0.13 - Unable to accept the terms and conditions
V3.0.13 - Unable to accept the terms and conditions. Scrolling all the way down should allow the users accept the terms and condition but that’s not the case. I’ve uninstalled and installed the app with no success. How can these developers let this slide into production? Do you guys not have test cases to prevent this type of occurrences?
Horrible Company, Very Bad Service
This company has very poor communication. When you try to reach out you’ll be met with VERY rude customer who can not be bothered to help in any way. Stay away!
Can’t login
Awful app can’t login
Bad support
What company today don’t use chat customer assistance help on these day. This company runs of old school program. No access into your account, security question no even make sense and they are manipulated per the system to make you call them. I don’t want call or waiting time with service agent. You should be able to reset your password out contact anyone over the phone. Poor customer service support, but they like chargers $15 dollars over the phone to received the payment.
Can’t get in
Always ask for mobile number and when I wrote my number it says system problem and can’t get in.
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