KeyNavigator allows Treasury Services customers to deposit checks into their business checking accounts using mobile devices. Mobile Deposit extends the convenience of KeyBank’s commercial remote deposit solution to clients on the go and provides clients with low check volumes an easy alternative to making branch and ATM deposits. This app also allows clients to review and approve all remote deposits made by company users giving clients additional control and security. FEATURES: • Deposit checks from your mobile device • Access your deposit transaction history for the last 30 days • Review deposits made by your company’s users SAFE, SECURE AND CONVENIENT: • KeyNavigator User IDs and passwords are required • Set up your device biometrics to securely sign into our app • To log on to this app, you must be enrolled in KeyNavigator and Key Capture Need help? Have questions about this app? Call 1-800-539-9039. TDD/TTY device: 1-800-539-8336 * Fee may apply based on your account type. ** Please note, customers with personal accounts with KeyBank should download the KeyBank Online Banking app for easy access to those accounts. *** Anyone can download, but you must be enrolled in KeyNavigator & Key Capture to use the app. ©2023 KeyCorp. KeyBank is Member FDIC. 2239387
Still the worst app on the App Store
This is still the absolutely worst app on the App Store. Apple should not allow this junk to still be listed.
United StatesWorst App on the App Store
This is the absolute worst app on the App Store. Constant freeze ups, not compatible with newer iPhone cameras, slow, no updates. Support hangs up on you when you call them.
United StatesCFO
Key Navigator is terrible software
United StatesStandard KeyBank software
Absolutely terrible app. I am not sure if it even deserves one star. Depositing multiple checks is the worse. What a dumb way to do it. This should be easy but it is not. The screen rotation will mess with the auto capture. The developer must have some strange way of thinking. Tip: the user needs to be guided through the process not guessing the next step and trying to find it on the screen. This is not a game of The Room.
United StatesThis app horrible to log into.
Best recommendation, would be to find a different bank. Relay is a good option, they tend to understand technology. If you’re forced to use this by your company, you have a lot of sympathy. Don’t call the 800 number, they won’t help.
United StatesTerrible
Constantly crashes. Thinking of closing my account because the app is always down.
United StatesWon’t scan checks
This app is horrible! It will scan the front of the check and then tell me it can’t find the endorsement in the back of the check. I have started using a black sharpie and signing almost half of the check, it sometimes goes through like that, but not today when I am in a hurry. Closest branch is 5 hours away so I might get there before I can get the app to work!!
United States
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