United StatesReview your MAPFRE policies, make payments, submit claims, and more. Available to MAPFRE customers from Massachusetts.
Worst auto insurance company ever
$150 a month for years and then when someone hit me and totaled my car, I got absolutely zero help from them, they did not even pay for the rental car. Over a month of red tape with them. They stole my totaled car and are lagging on giving me my settlement check. supposedly sent it weeks ago, They keep saying it’s in the mail, but it never arrives. #Lawsuitpending.
United StatesCouldn’t select my policy when making a claim
I tried to submit a claim from my iPhone but the button to allow me to select my policy wouldn’t work.
United StatesWon’t work
Tells me to get the new app! Which I already have and then it won’t work!
United StatesWrong information
Says my policy is canceled but just spoke to agent and it’s fully active/up to date…won’t let me pay…most current info is from 8/4/2023..
United StatesSimple settings please
Update: March 7, 2024 Todays new release did not address any of my comments. I am reducing my score of the quality to one star! I look at claims and don’t see them in chronological order! Crazy if you ask me! I looked at settings and could not find any setting associated with displaying order. It simply is common sense to display all choosable sections in chronological order. Secondly, I received email fir a recent claim which is not found in any of the claims! It would be so much more helpful if status details were also kept in chronological order! App has improved but is far away from getting a better score!
United StatesRidiculously outdated and lacking
New customer coming from geico and wow is this app ever outdated and lacking in features. 1. Outdated UI 2. Not optimized for newer iPhones (doesn’t use whole screen) 3. No ability to add policy cards to Apple wallet 4. Can’t see homeowners coverage amounts without reviewing full policy dox 5. Why the long app name? Just call it Mapfre 6. No ability to pay with PayPal or Apple Pay.
United StatesLa app debería de tener la opción de cambiarle el idioma
Para las personas que no hablamos el inglés totalmente gracias
United States
Increased size for uploading claim documents Minor Bug fixes
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