United States“Welcome to your own personal FirstBank branch.” Download our free app and bank securely from your mobile device 24/7. Now, every waiting room, living room and taxicab can be your private FirstBank. Just enroll in Online Banking and you’re ready to start! MANAGE YOUR ACCOUNT: • Biometric Login: Quickly and conveniently login to your account with Touch ID and Face ID. This feature allows you to access your account using your device's biometric recognition abilities. • FirstGlance: Spin the cube! Quickly view balances and eBills due without logging in. Simply enroll and set up the accounts you would like to view (up to 3) by selecting “FirstGlance” within the main menu. After enrolled, spin the FirstBank cube before login to access FirstGlance. • Widget: Check account balances and eBills due on your device’s Notification Center with the FirstBank Widget. The widget will display the same accounts that you select for FirstGlance. • Mobile Deposit: Deposit your check through the app. Anywhere you have a phone you have a personal FirstBank branch. Simply take a picture of the front and back of the check and submit your deposit. •Zelle®: With Zelle® you can quickly send, receive and request money to friends and family using only their email address or mobile phone number and name. This is how money moves®. • Pay Now: Receive a notification on the Account Summary page when your FirstBank credit card, cash reserve, or loan is due. Rest your weary fingers and save time by clicking the Pay Now button to transfer the funds. • Bill Pay: Receive your bills electronically and schedule your bill payments all in one location. Bill Pay can be used to pay anyone in the United States that you would normally pay by check, automatic debit, or cash. • Account Details: Check balances on your accounts and loans, transfer money between FirstBank accounts, and schedule a payment on an existing FirstBank loan. • Communication Center: Bank mail allows you to communicate securely with the bank and receive messages and tasks related to your loan requests. Stay informed about your FirstBank account activity with alerts about your balance, deposits and withdrawals, fraud detection, and more. Setup Alerts to get notified by text message, email, or push notification. Last but not least, check out our FirstBank Apple Watch app! Like the widget, the Apple Watch app will display same information that you see in FirstGlance. You can also navigate to the nearest FirstBank branch or ATM location. *FirstBank is a regional bank found in Colorado, California and Arizona. If you don’t see an orange cube on your bank statements, you’re probably a member of a different First Bank, and this app will not work for you. Member FDIC, Equal Housing Lender. FirstBank Holding Company Web SiteFirstBank Mobile Banking App Support
Wish list
Love my bank and the App. The only thing I would like to see is optional “2 factor identification” offered for login in order to better secure my account access.
United StatesBad at banking
Not good
United States1st Bank
I have been with 1st bank for for 27 years never had any banking problem.
United States“Too big” to support their members.
Recently had fraud on my account where someone made 8 purchases for 150$ each within a span of a few minutes. Filed claim and went into branch. Was told they don’t do provisional credits like they used to while investigating claim, because they’ve gotten too big to support their members like they used to. I provided all documentation for claim, and specified the exact purchases that were not made by me. After following up the next day they went in and adjusted my claim from 1400$ to 3500$. I informed them this was incorrect and it’s just the 1400 that was fraudulent. They said okay thanks all taken care of. I call again two days after and they had somehow now managed to have 3 active claims and the original one, the only one I made that was accurate was closed. Had to go through but again with them, and restart the entire process. Provided proof that purchases weren’t me, they said okay yeah we have everything we need. Sorry about the confusion. Next day claim is denied and I’m told that I took part in these transactions. I missed my rent payment, credit cards, and had zero support from this bank. For being such a “big” bank you’d think that their security monitoring would’ve picked up on 8 purchases for 150 back to back to back.
United StatesRecent Issue
Been using this app for years, for the most part, has always worked well. However, and I can’t pinpoint exactly when it started (goes back at least a month) when starting the app and attempting to log in it gets hung at a spinning wheel. Hangs there for minutes at a time, and often requires a full restart of phone, not just the app. It’s not a network related connection issue as it is occurring the same regardless of my network, WiFi or wireless. Hope it’s addressed soon.
United StatesExcelente
Excelente aplicación
United StatesEffective, elegant
Mobile app functions very well. Clear and clean. Nimble, with some interesting design choices that to me feel like improvements in the mobile app banking experience. Actual physical bank branch is extremely professional, pleasant. Thank you! Grateful.
United States
• Contact Info displays the primary address • Added "Review" status for Zelle Payments • Various security updates
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