United StatesConveniently access and manage your finances anytime and any day with the FHB Mobile app. The app gives you access to your accounts to check balances, make deposits, transfer money, pay people, pay bills, etc. Download the app on your iPhone or iPad to enroll in mobile banking and benefit from the latest features available. FEATURES • Accounts - Information including balances, transactions and images of cleared checks • Transfers - Transfer between your own accounts at FHB or your accounts at other banks • Bill Pay* - Send money to nearly anyone in the U.S. • Zelle® - Send money to people you know and trust with a U.S. bank account. • Mobile Deposit** - Deposit a check by taking a picture of it and submitting it through the app • Find Locations - Find the nearest Branch or ATM location • Touch ID® or Face ID® - Login with fingerprint or facial recognition • Instant Balance - Check your balances by tapping on Instant Balance on the login screen SUPPORT For assistance using FHB Mobile, visit www.fhb.com/mobile or contact customer service at 1-808-643-4343 (1-888-643-4343 from Guam, CNMI and the continental U.S.) SECURITY • Your personal information is protected by advanced 128-bit SSL (Secure Socket Layer) encryption to help protect against unauthorized access • No personal information or account data is stored on your device in case it’s lost or stolen * Requires Bill Pay enrollment, additional charges may apply. See FHB Online Terms and Conditions at fhb.com/onlineterms for details. ** Must have a mobile device with internet access and an auto-focus, rear facing camera for mobile check deposit. iPhone, iPad, Touch ID and Face ID are trademarks of Apple Inc., registered in the U.S. and other countries and regions.
APP told me my food spending is increasing
This app informed me that it noticed my food spending is increasing and asked if I wanted to create a budget for it. With the cost of food rising nearly everyday - why should the app care about my food spending? This bank should spend more efforts with in-person customer service. Like do they tell their tellers to smile at customers? A number of their tellers look unhappy.
United StatesNot like online version….
I am not a fan of providing negative reviews, although I do appreciate when people are honest so here it goes. Not only is the app limited to the things you can do compared to the website, you can’t use your debit card as a debit in your wallet and Apple Watch at my top 3 places I physically shop at.
United StatesCheck deposit
The check deposit does not work any more. I used to be able to deposit then recently it just comes up with a fault stating the amount does not match the check. I have checked everything and the amounts are correct but still comes up with the same fault.
United StatesFHB
I love the app, it’s so convenient. I wish there were more locations so I can deposit cash in the ATM machines for First Hawaiian Bank but other than that, I love this bank and I love their services.
United StatesDeteriorating
App was better before the upgrade. Now, it takes several days before your payment reflects on your account. Zelle was better before when i used it with the zelle app itself. Please improve. Or go back to how you used to be.
United Statesslow
too slow at updating
United StatesMemo line doesn’t work
I had the app ever since I opened my account with FHB, and whenever I transfer money between accounts I type something on the memo line so I can reference it to something. But after making that transfer the memo line is blank… and until today many years later it still doesn’t work.. not sure who to talk to about this
United States
Minor enhancements and bug fixes
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