United StatesYour everyday just got a whole lot easier. Even better banking has arrived. At the coffee shop, deciding if it’s a skinny soy latte or a cup of tea. In a taxi stuck in traffic, wondering how much you’ve saved for your trip to Machu Picchu. On a rollercoaster, planning the decorations for your dog’s third birthday party… Wherever you are, whatever you’re doing, our new and improved mobile app makes banking even simpler. From checking your balances and viewing transactions to paying family and friends, mobile banking takes all the hassle out of everyday money stuff. You can now do more than ever from the comfort of your own phone - and if that’s not exciting enough, this is just the start of our mini digital revolution, with loads more improvements on the way. So go on. Get yourself up to date. Update now >> • Free to use, but providers may charge for download and usage • Use in accordance with local laws and check charges if using abroad • Use in accordance with our App terms and conditions • Use in accordance with Apple terms and conditions • This app may be withdrawn at any time, but we’ll always keep you in the loop.
Banking
I was recently reminded by one of your staff that I had been a customer for more than 25years I believe. I’ve thoroughly enjoyed banking with you, primarily, your convenient services suited my needs in my early career as a world traveler, secondly the excellent customer service of being able to talk with someone 24 hrs a day no matter where in the world or what time zone I was in. I’d like to think I’ll have another enjoyable 25 years with you, I’ll take what I can 😆 We’ll done FD keep up the good work.
United StatesBest banking app on the market!
I love First Direct and all their banking graphics and app. So clear and streamlined and modern. Love it! I’m a graphic designer and I know when something is good. ⭐️⭐️⭐️
United StatesTransfer
Just perfect easy fast
United StatesThe Best
I’ve banked with them for over 30years and the level of service is still amazing. No other bank comes close
United StatesDigital key linked to physical phone
Outdated methodology - linking the digital key to the phone means I can’t now access my account without going through security reset given I’ve changed phones. Painful and unnecessary in this day and age.
United StatesThe Best
I’ve banked with them for over 20 years and the level of service is still amazing. No other bank comes close
United StatesTerrible
It is almost impossible to get access to one’s own money with Firstdirect.
United States
We've fine-tuned the app to bid farewell to those tiny bugs that were buzzing around causing mischief. We've also done a bit of general housekeeping to ensure everything hums without a hitch.
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