Welcome to the banking that suits your lifestyle! The upgraded Fidelity Online Banking App lets you stay in control of your finances. Manage your transactions, accounts and cards securely and easily anywhere. The App allows you perform transactions and manage your bank account(s) from your mobile device. It is secure and very simple to use. Conduct your banking transactions while on the move with Fidelity Online Banking app and enjoy a world of convenient banking anytime, anywhere. Our redesigned app puts all the services you need at your fingertips, enabling you do the following: • Transfer to accounts in any Bank in Nigeria • Transfer to your other accounts in exactly one click, no token required • Biometric/Fingerprint Authentication for easier login • View all your accounts (Current, Savings, Fixed Deposit, Domiciliary and Card accounts) • Personalise your profile, change your picture as desired with lovely selfies • Maintain/Manage beneficiaries for Funds Transfer, Bills Payment and Airtime purchases • Receive In-App messages on new features, quick tips and promotional offers. • Top up your mobile phone or that of your family, friends and other loved ones • Pay your bills, such as DSTV, GoTV, PHCN, mobile post-paid bills, SWIFT, Smile and more. • Perform your Fidelity Credit Card repayments • Generate account statement • Search, book and pay for international and local flights • More self-services • Locate nearest Bank branches or ATM service points HOW TO USE THE FIDELITY ONLINE BANKING APP • Install the Fidelity Online Banking app • Open the App and sign in with existing credentials NEW? HOW TO REGISTER If you’re 16 or above and you have your mobile number registered for our SMS alert services as well as any of our Debit Cards, click on “Sign Up Here”, and follow the onscreen instructions. A verification code will be sent to the mobile phone you have registered for your account number with us. If you’ve got a verification, follow the onscreen steps to register. You will be required to use your Fidelity Debit Card OR visit the nearest Bank branch to activate your Online banking profile. Once done, you can start using your Online Banking account immediately. To do much more, download the Fidelity Soft Token app on your phone and sign in with your Online banking credentials. FOR BUSINESS ACCOUNTS You can only use the app if you’re a sole-signatory account holder. You can’t register with your credit cards. FIDELITY INSTANT BANKING Fidelity also has an Instant Banking Service (*770#) which you can dial from any mobile phone linked to your account for SMS alert. The service doesn’t require internet connection. Copyright © Fidelity Bank Plc. 2017. All rights reserved. Fidelity Online Banking is a trademark of Fidelity Bank Plc. INFORMATION AND CUSTOMER SERVICE For more information, please call our True Serve on +234 1 448 5252 or email [email protected]
The App
I am very impressed with the app to the point it boosts the enhanced security in the system. Companies in the USA should borrow a leaf from us. We might be anything, but when it comes to banking security, the Fidelity app is among the best.
Simple
The App is very easy to use, and it works well with my iOS, iPhone, settings on log ins. I am loving it so far.
This app is lacking so much
I can't even make an online transfer in peace
Network problems
You need to work on your network problem
Bank app issue
I don’t understand those people that are given reviews on this app,now they upgraded the app and it started given people issue ,it won’t even allow you to transfer or login at a time ,make them no go beat person for market ,I can’t be coming to the bank every time just bcos I want to make some little transfer please do something about it
Very useless bank
You have 5 star degrees for nonsense and useless bank I regret banking with you why are you always decide for customers that they can allow to their money with the time that’s convenient to you are you using our money playing bet because I don’t know why someone cannot access to his money when is immangency to use you guys should do better or you will be losing customers
Lekkzy Young🎤
This app is trash !!! You can’t do nothing Quick very slow system infact if you try sending your money out the app will write bad internet connection but na this same network that was downloading the app … fidelity is a mess I only use it cz it’s reluctant so sometimes when I remember how hard it is to send money out from the app I just forget and leave it … helping me save my coins 😁😁… Fidelity Bank fix your Bank 🏦 network.
Bug Fixes
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