United StatesYou can now set daily limits (up to €/£ 20,000) on payments from eligible accounts. Also, Republic of Ireland customers who are primary credit cardholders can now permit additional cardholders to see more details, including real time balance and statements for the card. What else is new? • For UK customers we’ve added info to assist when managing domestic payees or standing orders. • Plus a number of updates, small improvements and fixes. Get the most from your mobile. Get the BoI app now. • Manage your cards from your mobile • Apply for a mortgage, personal loan or overdraft • Get insurance for home, car, travel and family • Check your balances and history • Pay other BoI customers through their mobile phone numbers • View and export statements for the last 7 years • Set up, amend or cancel standing orders • Cancel direct debits Already registered for 365 online? Now get your device registered: • Open the app and log in • We’ll text you an activation code • Enter the code into the app • We’ll register your device • Give the device a unique name and you’re all set Not registered yet for 365 online? Call us on 0818 214 365 and let’s get you activated. Need more info? Check out bankofireland.com/help-centre/
Worst APP ever. Impossible to access.
Worst APP ever. Impossible to access.
United StatesPoor Experience
Very poor experience with this app. Firstly the login experience is dreadful. It is slow and error prone. Secondly, the payments/money transfer section of the application is extremely limited. If you pay/transfer money there is no way to see payment of past/recent payments until they are completed or in a pending state, I would have expected to see a list of outgoing payments in the Payments section. It’s a frustrating user experience and needs improvement.
United StatesAwful
No Face ID working. Takes 20 clicks and two passwords to just send money. Doesn’t work on WiFi , only 5g . Put in Face ID to remove need for passwords. Make it simpler in less clicks to do things . Make it more stable. So many times it doesn’t work Edit: was told to reach out to support about this review. Judging by all then bad reviews why don’t you just fix the issues. Hard to believe this is a bank in 2024
United StatesAwful
No Face ID working. Takes 20 clicks and two passwords to just send money. Doesn’t work on WiFi , only 5g . Put in Face ID to remove need for passwords. Make it simpler in less clicks to do things . Make it more stable. So many times it doesn’t work
United StatesCan’t make contact
You sent me a note saying to contact you via Twitter or Facebook to discuss my problem. I am not on either system and won’t be. Every time I download the app it says it cannot access the Internet. yours is the only app that has this problem constantly. On my PC it needs to access my cell phone. Obviously, I cannot access your app on my cell phone so it’s a double whammy. I am based in the states. I see other USA users have similar problems.
United StatesApp Performance wise, fine. The highly restrictive, and enforced necessary use is the problem
This review is more directed at Bank of Ireland’s in general online/mobile banking practices rather than the app itself. The app performs fine. The issue, is just how enforced we are to utilize this mobile app to go about our finances. I make an online purchase, one that even requires me putting information only I should know such as the CVC or the phone number or email registered, I still sometimes MUST approve it from the mobile app. Being in scenarios where I had to redownload the app traveling abroad and needing to register a new phone on the, I had no means of receiving a text to revive the code to verify. (Alternative Bank of Ireland… maybe an include an EMAIL as an alternative means of receiving the code?????). It is so tedious. No other Bank i’ve used has ever made the mobile app as absolutely necessary to go about making online purchases. Please make some changes (even adding in email authentication verification as a possible means besides text message)
United StatesSlow and takes ages to launch
Takes way too long to launch and get into your account, the Face ID system fails most of the time, loading times are brutal and crashes at random intervals. The app often goes down once or twice a week for “maintenance”. The only reason why I’m not giving a complete 1 star review is because the actual UI isn’t bad, if it wasn’t laggy and didn’t crash a lot it would be a decent application.
United States
You can now set daily limits (up to €/£ 20,000) on payments from eligible accounts. Also, Republic of Ireland customers who are primary credit cardholders can now permit additional cardholders to see more details, including real time balance and statements for the card.
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