United StatesDefend your Arkansas Federal debit and credit cards with the ability to define when, where and how your cards are used. Customize transaction alerts and control your transactions by your location, spending limits or even disable your lost or stolen card. Card On/Off Settings When the card is “on”, transactions are allowed based on your usage settings. When the card is “off”, no purchases or withdrawals are approved until the card is subsequently turned back “on”. Location-Based Controls and Alerts Restrict transactions to merchants near your location (using your phone’s GPS) and have transactions declined outside of a specified range. Usage Controls and Alerts Set spending limits to decline transactions above your thresholds. Monitor activity by category such as gas stations and restaurants, as well as by type (in-store purchases, e-commerce transactions and ATM transactions). Alerts are in real-time, immediately after a transaction has been completed or declined.
Never was able to set it up
I never received the email with the code to activate this app and based on the other reviews - I think I’m glad I never got it set up.
United StatesWill not open
App will not open after updating my iPhone. I can’t unlock my debit card. A big inconvenience.
United StatesApp Crashes on Launch
The App has not been functioning after updating iOS to version 16.4. This issue has been present for more than a week and AFCU has been slow to respond for requests to expedite a fix They have stated that they are at the mercy of their developers. More support is needed for this App.
United StatesHorrible connection
Whenever it decides to allow me connect again I will be unlocking my card and deleting this app because it’s too much of a hassle to use. Right now it’s saying my financial institution is unavailable and all I’m trying to do is use the card defend app to unlock my card.
United StatesApp doesn’t work properly
Works great the first time you use it after the download, but then all you see is the cards shuffling up and down. Have to power my phone off and back on to get it to work each time I want to open the Card Defend App. Hopefully it’s fixed soon.
United StatesI like it but…
I like card defend when it works. It worked a couple of times when I downloaded it now it wont even open I just get the load screen with a card goes back and forth. I dont when the next update is but I pray they fix whatever is wrong with it.
United StatesThis app and feature are worthless
This app has never helped me! It’s only screwed me; in the grocery store checkout, Christmas shopping, buying my refrigerator!! It’s never actually blocked a fraudulent transaction! And the text messages to authorize transactions are not timely, they come hours to days later. And the customer service works (shockingly) bankers hours!
United States
Minor bug fixes and security enhancements.
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