United StatesPay your Alfa Insurance® bill, file a claim, access policy information and more with Alfa2Go®! Register your policies with MyAlfa® at AlfaInsurance.com, then log in to Alfa2Go with your fingerprint, face ID or password. No more rummaging through your glove box looking for insurance ID cards – you can now save them offline for easy access from Alfa2Go’s home screen. Wondering when your next bill is due? Alfa2Go provides billing info and payment options 24/7. You can also report a claim from the scene of an accident, and easily connect with your agent or our service team. In addition, if you’re a member of the Alabama Farmers Federation, Alfa2Go provides quick links to member benefits that could save you money. At home or on-the-go, Alfa® is Right There With You™. Download Alfa2Go today!
Hi
Always have to get a code and can’t log in on two devices
United StatesHappy customer with app
It’s so easy to keep things paid and follow information
United StatesClaim submission
Tried multiple times to submit a claim and as soon as I got to the point to upload pictures the app kicked me out and all previously entered data was lost. Finally just called into Alfa and waited for an agent.
United StatesNever works
I’ve had this app for 2+years and it has never works for making payments... It’s useless! I left Alfa because you don’t take care of your software issues, I came back a year later hoping it would be fixed and my agent assured me it would work. 6 months into it and your system is still broke, it’s showing my account from 3 years ago… a very upset customer and one who will put this on social media.. After 3 different “technical assistance” personel, I finally got put on the call back status Mrs Kathryn called me and I told her my issue and she fix it. She fix it in less than 5 minutes, you need to give her a raise. She just kept a customer who was about to go find a new company and leave Alfa for the second time in 18 months… I’m gonna stay with Alfa because you have finally got some good people on staff.
United StatesNever works
I’ve had this app for 2+years and it has never works for making payments... It’s useless! I left Alfa because you don’t take care of your software issues, I came back a year later hoping it would be fixed and my agent assured me it would work. 6 months into it and your system is still broke, it’s showing my account from 3 years ago… a very upset customer and one who will put this on social media..
United StatesOption to print ID Card
This app is slow to load and somewhat difficult to navigate. Would feel more confident with the ability to print my ID Card so that I have a copy in my wallet or vehicle in case the app fails to load.
United StatesMy car insurance
It's very good
United States
Routine maintenance and enhancements.
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