The Aaron’s app makes rent to own easier than ever by providing easy access to your account information right from your mobile device. Open the app anytime you want to: - Manage payments* - Set up EZPay - Check your agreement details - Check your account status - Link to Aarons.com and shop *Payment features are not available for all stores
Rude
I “RENTED” a Laptop and an Electric Recliner. I needed the recliner because I had a revision hip replacement and was not able to sleep in a bed. After around 2 months I traded the electric recliner in for an oversized regular recliner. I went into my local store in Kingsport, TN, to let the Manager know that my Dr said I no longer needed to sleep in a recliner, so there was no need for it, so I was going to turn it in. When I walked in, the Accounts Mngr greeted me with a smile but as soon as I explained what my intent was, his attitude changed and he said I “MISLEAD” them and that he would take back the recliner but I would not be able to take out a new lease in the future. I guess the Store Mngr heard our conversation and also said that I “MISLEAD “ them and that I signed a contract to pay. Also they told me they were NOT A RENT TO OWN STORE, when in fact, they are. It clearly states when you pull them up. Anyway, I called the Corporate Office and was told I would hear from the DM of the store and I was given a TKT Number and it could take up to 48 hours to hear back from someone. I never heard from anyone, so I called again and was told that the matter of the recliner had been resolved. I told them that was not the reason I called corporate, but that it was to let them know how I was treated in the store, not only by the Account Mngr but the Store Mngr as well. So I was told again that the DM would reach out to me and again I have heard nothing. I ended up returning the Laptop as well and was told I could no longer do business with them in the future. “NOT A PROBLEM”…so with this I say..DONT RENT FROM AARONS. Not only are they rip offs but they are RUDE
United StatesUpset
My daughter helps pay this and we have scheduled pmt on a certain date. And they run pmt when they see her ck goes in bank. God forbid something happens snd it’s not there because they did not stick to pmt date set up. No matter what when u make a date for pmt it stays that date . U do not get to put in when u see her ck in bank early . U stick to date agreed upon. This area is so irritating g frustrating . I complain to daughter about it so now it’s time to put it in here
United StatesAnnoyed
I literally just downloaded the app and for some reason I can’t access my accounts
United StatesApp is not allowing payments
Hi. My name is Patricia and I have been with Aaron’s for a while now. I was enjoying the ease of making my payments and setting up extensions through the app. Up until a few days ago that’s no longer an option. It doesn’t show the need for an update so what happened?
United StatesLove the app
I love the ease of the app I can track my payments track progress. And much more I’m giving 4 stars because I have to enter login information every time I open the app it would be Amazing to be able to use Face ID or remember my device for 30 days so I don’t have to enter this info every time I open the app. Other then that love the app
United StatesLove Aaron’s, Hate The App
I don’t have an issue with Aaron’s because I’ve bought three things so far and I’ve always got great customer service and the manager in store is amazing and so cool! But the app would be fine if it would stop logging me out everytime I want to use it! I have to keep logging back in everytime and it’s annoying. Fix that please!
United StatesVery unprofessional business
The way I was treated with the online sign up and in-store unacceptable I will never go to Aarons again it looks like a low budget furniture place anyway.
United States
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