United StatesSundance Now brings you the best in original and exclusive dramas, true crime, political thrillers, and offbeat comedies. Home to the smash-hit romantic drama A Discovery of Witches, revenge thriller Riviera starring Julia Stiles, David Tennant’s Emmy-winning drama Des, and British comedies Ten Percent and This is Going to Hurt. Hit series from the UK, Australia, and more. Always ad-free. Features: - New series and film favorites added weekly - Watch on-demand, always ad-free. - Home to acclaimed Sundance Now Originals and exclusives not found anywhere else. - 7-day free trial. Cancel anytime free of charge or continue for only $6.99/month. - Watch instantly on iOS, Apple TV and anywhere else you find Sundance Now—all with a single account. If you are experiencing any issues, Please visit - http://support.sundancenow.com/ Our Privacy policy can be found here - https://www.amcnetworks.com/privacy-policy/ Our Terms of Use can be found here - https://www.amcnetworks.com/terms-of-use/
Absolutely the worst customer service
This is absolutely the worst customer service I’ve ever experienced. There’s no way to call. The only way is email and it takes two or three days to hear from somebody. there was a glitch on their website so I could not cancel so I sent an email requesting cancellation several days before I was due to receive a charge. However, the fact they received my email and responded they did not cancel so I was charged. It took me two weeks to get the charged removed. They should not be allowed to charge you if there’s no way to contact customer service no chat no phone no texting only email. The app itself is awful.
United StatesTrash
Complete and total trash and made worse by greedy trashy crapple
United StatesWorthless
This app does not work at all on iPhone 15.
United StatesWon’t play anything
I have done all I could think to do to get this app to work. It will play the Sundance logo and then not play it will remain at 00:00 and it’s not paused. I’ve removed it completely from my phone, restarted it and reinstalled it on my phone and still the same this needs to be fixed.
United StatesAngryDance Now
While some of their content is good, the sound is only 2 channel, making the experience difficult to get through. It requires you to turn the volume up and down because someone couldn’t be bothered to mix 5.1 surround sound like a civilized person in this day and edge. The worst thing, however, is the utter lack of navigation, resuming playback from your current position and being forced to start an episode over if you want to resume it. Neither does it track your current episode watched with Apple TV or allow you to resume playback across the cloud or even track what you are watching. Serious glitches here with Wisting navigation. This app was released like it was a gen 1 beta system for testing, but not production. It’s difficult to pay for something that makes you work so hard to enjoy watching it. Ultimately, it seems more appropriate is should be called AngryDance Now until they figure out how to get resume controls working properly and correct the 2 channel sound issues that tend to drown out the dialogue. 5.1 sound is reference audio now and should be standard. They went to all the trouble to make a great soundtrack for Black Snow, but didn’t release it in 5.1, so the base laden soundtrack just buries the audio. It just goes to show that while you can buy content and make it available, ensuring that streaming it at least meets the current standard all the other streaming providers have reached with playback, cloud, and sound is something altogether different and utterly neglected here.
United StatesImpossible to cancel
Signed up for Sundance to watch discovery of witches with my gf and wanted to cancel once we finished but they make it impossible to cancel. Can’t sign into the website even tho I know the password and when I try to reset my password by sending a reset link to my email I never get it. I had to contact support for them to manually reset my password which still doesn’t work when I try to sign in. It’s been over a year that I’ve been charged for this dumb subscription that I will now have to call my credit card company to get them to somehow stop the payments.
United StatesBeware they unsuspectingly charge you
I have a credit card that I don’t use. Suddenly, I have a bill from there for Sundance for $59.99 plus a late fee because I don’t use this card and was unaware of a charge. I contact Sundance and and I am given the run around and find out I have been charged for 2 years!!! Be careful and don’t bother with this scam of a company.
United States
Performance improvements.
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