D'Place Entertainment

I really don’t understand why this app makes you create an account and sign in and then when you proceed to checkout it asks you AGAIN to enter your email, confirm your email then enter your first name and last name. Isn’t this why I created an account so all of this will be autofilled? It also does not save CC information so all that has to be entered again and it also doesn’t support Apple Pay or Apple Wallet for ticket storage. So again, please tell me what the purpose of this app is?

TL-LAXFri, Mar 29, 2024

United States

Its now incredibly clunky, not intuitive at all. Want one theater? Heres all the options for every theater from 1 mile to 500 miles away, with no discernible difference to let you know which theater (show times) you’re looking at. Want to use your points? Log in. Want to buy tickets? Log in again, want to buy the tickets? Log in again, and it’ll take you to a different web page for your payment info. Which once you “confirm purchase”, it will crash and say “system error, want to reload?” And then the loading wheel of death begins. Most apps/web pages have a color system to let the user know if they can proceed or not. This “app”, green or grey, these colors don’t change with inputs and don’t have that color repeating to make it seem as if nothing has changed. Ex; put in credit info, button changes from grey to green to let the user know they’ve completed the information needed. This app, grey.. just grey, or green and stays green. Its not an app, its a web browser in an app that loads more web browsers

Patrick BondMon, Jan 1, 2024

United States

Doesn’t work half the time. When it does work there is no place to use the points you have for having an account like you use to be able to do but you always occur more with each purchase. Also once you buy tickets there is no section to show your current purchase code just the email they send ya. So what’s the point of the app when the website is easier to use?

DougDoug760Sat, Dec 16, 2023

United States

This app doesn’t work

Maricarmen8aThu, Oct 26, 2023

United States

I’ve always like the ease of this app. Does the app not work anymore? I can’t get it to work. I’ve even deleted it and brought it down again, still no luck. Is it me and my phone or is this a known problem? Thanks.

KAGANSAYSMon, Oct 16, 2023

United States

Would love to use it but once you get past the login screen the app completely falls apart and crashes. Hope it can get fixed soon.

ProfessorPurpleSat, Aug 12, 2023

United States

After last IOS update 16.6 I can no longer access app

Sun moon ladyFri, Aug 11, 2023

United States