United StatesDownload Explorer, the Museum’s free mobile app! Get a map, turn-by-turn directions to exhibits and amenities, customized recommendations for what to see, and more! “A great aid to anyone seeing the museum for the first or 40th time.” - The New York Times Available in English, Spanish, French, and Portuguese. Explorer is automatically set to the language of your device. Map and Turn-by-Turn Directions Get directions to exhibits and amenities, including shortest and accessible routes. Get Recommendations for What to See Explorer recommends exhibits based on interests you select—and sorts them by how close they are to your location. Learn More About the Museum’s Exhibits Go behind the scenes and dive deeper with videos, fun quizzes, and more. Find the Nearest Restroom Explorer provides you the shortest route to restrooms, shops, exits, and more. How does Explorer know where you are? The Museum has placed more than 700 Bluetooth beacons throughout its 45 permanent halls. These tiny beacons give off signals that your phone can detect (when Bluetooth is enabled). Your phone calculates your position based on detecting three of these beacons simultaneously. This triangulation is not always perfect, especially in certain areas like large, multi-level halls, meandering walkways, or stairwells. Your phone should be able to detect the hall that you are in and provide turn-by-turn directions, but sometimes the “blue dot” is not exactly in the right place. In some rare cases it will even be missing. Moving to another area and waiting a few moments will usually fix the issue. The Museum’s free AMNH-GUEST Wi-Fi also varies in strength throughout the complex. Certain materials and large exhibits (i.e. the Blue Whale) either absorb or reflect the radio signals used by Wi-Fi, further complicating this technology. If you experience difficulty connecting to Wi-Fi in a particular part of the Museum, you can usually fix the issue by moving a short distance away. We’d Love to Hear From You! Your feedback is important and will help us improve your Museum experience. Email [email protected]. Supported by Bloomberg Philanthropies
App doesn’t recognize location and bluetooth settings are on
I just downloaded this app to both my iPad and then tried it on my iPhone. I am home 3 blocks away from AMNH and turned on the location to sense “ always” and the Bluetooth is also turned on. I gather that I must be physically in the AMNH building in order to use this app.
United StatesBattery drain
The app was helpful and recommended. However, it uses Bluetooth for location and despite setting it to only when using the app, it still will drain your battery fast. So, fully close (kill) the app when not using it, don’t just exit it to another. The amount of battery consumption could be lowered by reducing the frequency that Bluetooth is used to ping the network. Also, I felt from my experience that Bluetooth was still actively transmitting even while the application is suspended. That should not be happening. The application should only use Bluetooth when actively using it.
United StatesMhm yes
Mhm yes very good yes
United StatesI’m going back in
We will get
United StatesWe can do it at
I will be in a
United StatesDo you want to do that
Visit to your house tomorrow night
United StatesAbysmal app
Even with precise location enabled, it constantly located me outside of the building. Searching for specific attractions would zoom into random parts of the map. Literally unusable. I wish I could take back the extra donation I made when I bought the ticket.
United States
Bug fixes.
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