Zoho Assist is a reliable remote desktop app that allows you to easily and securely connect to remote PCs from any location at anytime. One of the best aspects of Assist is that it works seamlessly across all major platforms. Technicians can use Zoho Assist to launch a remote support, screen sharing, or unattended access session to support customers and fix issues in real time. Key Features Siri shortcuts: Start sessions, search for and connect to distant machines, and more using voice commands. iOS widgets: With the iOS widgets feature, you may save your favorite URS device and access it directly from the home screen. App lock: App lock provides a biometric lock to secure unattended remote support device. Dark Mode: Choose between dark and bright modes based on your preferences. Power options at the remote end: - Log off - Reboot - Shut down Schedule a remote session with a specific time, date, and other details. Use Assist's text chat option to communicate effectively with your customer during an active remote support session. Multi-monitor navigation: Technicians can access and control multiple monitors during a support session. File transfer: Send and receive files (up to 5 GB) from technician device to customer device during a remote session. Session Notes: Take contextual session notes during a session without needing to switch between apps. Screenshots sync: Screenshots captured during a session may now be synced up to the cloud. In-App purchases allow users to subscribe to Zoho Assist which enables these features for them: -File Transfer -Send Ctrl+Alt+Del -Reboot and Reconnect -Schedule Sessions -Session Notes Quick guide: Install Zoho Assist Technician app. Install the Zoho Assist customer app on the device you need to connect to. Initiate a remote support session on your device and then prompt the customer to join the session using the customer app. Privacy Policy and Terms & Conditions: -https://www.zoho.com/privacy.html -https://www.zoho.com/terms.html
Great Software
TekSupportSpy LLC loves using Zoho to help us provide basic computer training to those who feel they are non tech savvy. We remote into our customers system with their permission using Zoho Assist and train them on how to use their computer. Thank you Zoho.
Better than TeamViewer
Zoho assist is much more robust and cost effective than the teamviewer. I made the move and am very happy and satisfied.
Awesomeness
The product just keeps getting better and better your programmers and Customer Support individuals listen to exactly what’s going wrong and usually within days it is fixed
Great app
Best remote access app
Very satisfied
After years of TeamViewer subscriptions, we finally found a secure and user friendly option with ZOHO. Very reasonable corporate rates for multiple users.
Easy
Always liked Zoho and they nailed it with this Remote Desktop service. I mainly use it for unattended access and it’s 👌
Work great
As part of our whole Zoho environment this is a nice tool. It isn’t as good as something like Splashtop but it works quite well.
With this version, we addressed various UI bugs and crash fixes during active remote session.
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