Zoho Assist - Remote Desktop

Zoho Assist - Remote Desktop

Remote Access & Support

App Report, Market and Ranking Data
category
price
Free (IAP)
Reviews
4.7 (711)
United States United States
Description
Remote Access & Support
Zoho Assist is a reliable remote desktop app that allows you to easily and securely connect to remote PCs from any location at anytime. One of the best aspects of Assist is that it works seamlessly across all major platforms.

Technicians can use Zoho Assist to launch a remote support, screen sharing, or unattended access session to support customers and fix issues in real time. 

Key Features

Siri shortcuts: Start sessions, search for and connect to distant machines, and more using voice commands.

iOS widgets: With the iOS widgets feature, you may save your favorite URS device and access it directly from the home screen.

App lock: App lock provides a biometric lock to secure unattended remote support device. 

Dark Mode: Choose between dark and bright modes based on your preferences.

Power options at the remote end:
- Log off
- Reboot
- Shut down 

Schedule a remote session with a specific time, date, and other details.

Use Assist's text chat option to communicate effectively with your customer during an active remote support session. 

Multi-monitor navigation:
Technicians can access and control multiple monitors during a support session.

File transfer:
Send and receive files (up to 5 GB) from technician device to customer device during a remote session.

Session Notes: Take contextual session notes during a session without needing to switch between apps. 

Screenshots sync:
Screenshots captured during a session may now be synced up to the cloud.

In-App purchases allow users to subscribe to Zoho Assist which enables these features for them: 
-File Transfer
-Send Ctrl+Alt+Del
-Reboot and Reconnect
-Schedule Sessions
-Session Notes

Quick guide: 
Install Zoho Assist Technician app.
Install the Zoho Assist customer app on the device you need to connect to.
Initiate a remote support session on your device and then prompt the customer to join the session using the customer app.

Privacy Policy and Terms & Conditions:
-https://www.zoho.com/privacy.html
-https://www.zoho.com/terms.html
Category Ranking
Not enough information to display the data.
Review Breakdown
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Screenshots
Reviews

Great Software

TekSupportSpy LLC loves using Zoho to help us provide basic computer training to those who feel they are non tech savvy. We remote into our customers system with their permission using Zoho Assist and train them on how to use their computer. Thank you Zoho.

record a scammeeWed, Feb 14, 2024
United StatesUnited States

Better than TeamViewer

Zoho assist is much more robust and cost effective than the teamviewer. I made the move and am very happy and satisfied.

BilalMahmoodSun, Jan 28, 2024
United StatesUnited States

Awesomeness

The product just keeps getting better and better your programmers and Customer Support individuals listen to exactly what’s going wrong and usually within days it is fixed

DaveBSalemSun, Nov 5, 2023
United StatesUnited States

Great app

Best remote access app

Zoho assistThu, Sep 28, 2023
United StatesUnited States

Very satisfied

After years of TeamViewer subscriptions, we finally found a secure and user friendly option with ZOHO. Very reasonable corporate rates for multiple users.

Dugo722Fri, Jul 28, 2023
United StatesUnited States

Easy

Always liked Zoho and they nailed it with this Remote Desktop service. I mainly use it for unattended access and it’s 👌

PeterBPerkinsMon, May 15, 2023
United StatesUnited States

Work great

As part of our whole Zoho environment this is a nice tool. It isn’t as good as something like Splashtop but it works quite well.

jhillfloridaMon, May 8, 2023
United StatesUnited States
Download & Revenue
DOWNLOAD 2.4KApr 2024Worldwide
REVENUE$345Apr 2024Worldwide
download revenue
About
Bundle Id
com.zoho.assist.zohoassist
Min Os. Version
13.0
Release Date
Sun, Dec 16, 2012
Update Date
Tue, Apr 9, 2024
Content Rating
17+
Has IMessage
No
Support Watch
No
Support Siri
No
File Size
35.87MB
Has Game Center
No
Family Sharing
Yes
Support Passbook
No
Supported Languages
English, Bulgarian, French, German, Japanese, Portuguese, Chinese, Spanish, Swedish
What's New
version
3.2.17
updated
1 month ago
With this version, we addressed various UI bugs and crash fixes during active remote session.
Top In-App Purchases

Name

Price

Unattended Standard - Monthly
$12.99
Remote Support PRO - Monthly
$17.99
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