UPS Employees can enjoy the convenience of performing the delivery and pickup functionality for usage on the road on their personal device. The intuitiveness of the application guides you through the steps for completing the activity. The employee that is planned within the system will be provided with a manifest of their stops with ability to use navigation using their local maps. On each stop the employee is provided stop details with any specific unique accessorials (COD, Signature Required, Adult Signature Required) or notes associated to that stop (Beware of Dog). Based on those accessorials the application will guide you through the best way to complete the delivery process. Can’t complete the delivery? No problem the application also has the exceptions you would need to properly status for the customer. Also, employees can enjoy the ability of building a manifest within the application by scanning the packages they will be servicing and through the integrated technology pull those stops into their manifest. Completing pickup functionality can also be performed from within the application. Two way communication between the local center and you allows for engaging on updates as necessary. The use of this application is available in full when the UPS employee signs up through the BYOD process.
Better but still needs work
So I have been using this app for a few years. This version is definitely an improvement over the previous. There’s still quite a few bugs, and it randomly freezes. The one thing I wish this app would support is a Bluetooth barcode scanner. It is very hard to build a manifest on the newer iPhones when there is an issue with them picking up the barcode with the camera. I have determined this is due to the macro setting hopefully next year they will have this fixed. Support for a Bluetooth scanner would be amazing!
United StatesNeeds updates for IOS
The app does work… barely. IOS definitely has a ton of issues though. The biggest issues I had were that the start navigation would often pull up the wrong address and it I weren’t paying attention, I’d go to the wrong place. The other massive problem was with punching out. I’d have to try 3-4 times some days for it to go through. Overall it really seems like it’s optimized for Android but it would be nice to see all of the issues fixed for next peak.
United StatesDoes not scan to build a manifest
This is the third season that I have used this app. The app on an iPhone 15 will not scan packages to build a manifest in the app. I used an iPhone 13 for the previous 2 seasons and never experienced this problem. The iPhone 15 however will scan info notices in the app without a problem. Please correct.
United StatesHorrible
I have an iPhone 15 pro and this app uses the lens that’s on the right (not top) and will not focus to scan. Haven’t been able to work as an SSD because of this issue. Please fix ASAP!
United StatesAndroid vs iPhone
Wish the scanning function would work. Works great on an android which is really tough to say. Guess that’s why the app works better for them, cuz UPS issues android’s to there helpers until they run out. UPS wants you to use your own phone due to the limited quantity, but you really can’t when the app developers only focus on androids and don’t pay attention to the issues on the iPhone. Guess I’ll have to continue to use the android issued phone they provide for us! It’s faster and you are able to do the basic functions as simple as scanning a package with the camera. You can’t build a manifest unless you type the whole tracking number in manually. Hard to do when you try and help a fellow driver out if it’s not part of your daily manifest.
United StatesScanner on iPhone
Almost perfect. However, my major complaint is that I'm never able to creat manifests with the scanner because it simply DOESN’T WORK. I have to go to the camera on my phone and scan the shipping tracking, copy, then paste it into the app making me take a little longer creating manifests. I wish the scanner on the app worked better reading the shipping label. Once this works, I’ll be giving 5 stars.
United StatesDefaults
Glad to be using this app on my own device, but I really would like to see a setting for selecting my preferred defaults; namely, being able to default to Google maps instead of Apple maps. Also, to select "driving" as my preferred method of directions instead of "walking" which it currently almost always seems to default to.
United States
New features, improvements, and bug fixes.
Subscribe our newsletter and get useful information every week.
Publisher's Other Apps
Other Business Apps
Similar Apps