United StatesTalkspace offers therapy and psychiatry providers the ability to connect with clients via text, audio, and video messaging. As a therapist, you have the option to connect asynchronously. This means that your clients' messages do not require an immediate response; you always have the flexibility to process and thoughtfully engage on your own schedule. Depending on the client’s plan, we also offer Live Video sessions As a psychiatry provider, you can prescribe medication for your clients and engage with them through live video sessions. WHO ARE TALKSPACE CLIENTS? HOW DO I GET CLIENTS? Talkspace clients include employees seeking counseling through their organization’s benefits, individuals covered under by our insurance partners (Optum, Humana or Premera), and those who sign up directly through the platform. Talkspace matches you with clients based on state of residency, as well as your areas of expertise. We’ll always handle patient eligibility. HOW DO I BECOME A TALKSPACE PROVIDER? To start, submit your application (https://www.talkspace.com/join-our-network) online. Once your application is accepted, you’ll begin an “on-the job” training with a peer mentor for your first 4 weeks on the Talkspace platform. IS TALKSPACE EFFECTIVE? Talkspace has been shown to be as effective as face-to-face therapy. In one recent study, 81% of participants felt Talkspace is as effective or better than in-person therapy. In another, individuals who used Talkspace for only 2 months significantly improved symptoms of depression and anxiety. Talkspace has been featured in The Wall Street Journal, CNN.com, Business Insider, and more. For more research data, visit research.talkspace.com. For more of our press coverage, visit talkspace.com/online-therapy/press/ IS TALKSPACE SECURE? Your safety and security are our #1 priorities. Our technology is protected using banking-grade encryption and externally audited in compliance with the Health Insurance Portability and Accountability Act (HIPAA). For more information, find our complete Privacy Policy at talkspace.com/public/privacy-policy. CONNECT WITH US! We’re always happy to connect with users and receive feedback. Email us: [email protected] Check out our website: talkspace.com Follow us on Twitter: twitter.com/Talkspace Follow us on Instagram: instagram.com/talkspace Like us on Facebook: facebook.com/Talkspacetherapy
Update
I haven’t been getting any notification reminders for appointments and I wonder if my clients aren’t getting these reminders as well. Then I also have to copy and paste everything and it’s taking longer to do this in the new update.
United StatesTalkspace Therapist
The update fonts are too small. It didn’t automatically create a draft or save what I had started writing on a client. Alerts for new messages don’t stand out as well.
United StatesGoing in the right direction, but…
The recent update is great because it brings the functionality of the website to the app finally. Being able to fully utilize the calendar is great along with the other features not previously available; however, is it possible to bring back the Face ID? It’s a convenient feature all iOS apps should have at this point. I’m hopeful it will be added back soon.
United StatesThis update is a huge miss
Was an update needed to this app, absolutely. Is this the update we wanted, not at all. The app now looks exactly as it would if I used safari on my phone. It is harder to get to my messages. I can see old expired rooms I no longer need to see. There is “too much” to see when I am looking at the messaging rooms. I do not need to know all of the clients information. Just names was fine. I do not like that the messaging room is not the first thing you see when you open up the app. I apparently got a new client last night. It was impossible to tell because it no longer shows up in “new room” space. The ONLY reason I knew was because a client scheduled a session, and now of course that’s the first thing I see to confirm. The old app needed a face lift and new features. However, this new app is too complicated and too much JUST like safari. There was not even an update at all. I have to log in every time now, even with pushing remember me for 2 weeks. My code does not load from my texts into the boxes. My complaints could go on. This app needs to be different. Not as complicated. And not exactly like the webpage. It’s not even an app anymore. Why bother using it. I can see how now my clients will get worse care because I cannot easily see their messages and access rooms that I have not messaged in awhile.
United StatesDysfunctional
As a provider who always tries to offer the best service to my clients I find this app is totally dysfunctional and unsatisfactory. It does not allow me to respond to clients with the amount of flexibility. I need to look at the sessions and look at my calendar in the same time and confirm appointment from within the calendar in addition to many basic functional needs that any app should have this is a total disappointment to a great service we provide
United StatesNo notifications
Randomly my app stopped notifying me of any appointments, messages, session reminders. This is a very important form of communication and I am missing messages and almost missed a live session due to not getting a notification. I have deleted the app and redownloaded. All my settings are turned on. Nothing has worked. It’s been 3 days and no end in sight. I won’t be able to continue working here like this.
United StatesAnother update, another deletion of my rooms
Update pushed out. Once again, all of my rooms and clients have disappeared from the app. Once again had to delete the app and reinstall it.
United States
We just made some necessary tweaks and improvements to give you a better experience. If you have questions, email us at [email protected].
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