ServiceMatters

This app is absolute trash. You can’t paste your password. You can’t use your password from your vault. I actually wrote down my password thinking I wasn’t doing it right but I was. You can’t use the “forgot my password” function. Tried to take a class in safari but you can’t answer questions because there is no way to fill the answers out. i tried several browsers and even tried to change the settings every which way I could. I know tech and I knew this would be a bad setup when the password rules were contrary to what experts in the security space recommend. This has to be the worst example of what a multi-billion dollar industry can do with tech.

eightyanthonyMon, Apr 22, 2024

United States

They updated the app and now it won’t keep you logged in and on top of that they’ve made it hard to get logged in because the paste function doesn’t work in the password fields so you can’t paste from a password manager or anything. Very irritating.

quitjoshinFri, Apr 5, 2024

United States

App has not been working properly since last update unable to use

Sunnysav10Mon, Jul 17, 2023

United States

Have not been able to properly use the app since the last update. Constantly freezes. I have deterred the app multiple times on multiples devices. Not able to perform simple duties due to this issue. Please fix this.

Lilcameron21Thu, Sep 22, 2022

United States

App needs to be updated . Force closing after updating to ios 16 . I work with a W service company so this is very frustrating.

Dflint24Sun, Sep 18, 2022

United States

Fix the force closing please !

Dflint24Fri, Feb 18, 2022

United States

Forcing closing is Happening on my iPad and iPhone . You open the app it takes a bit to load the main screen totally then you search for a model and it closes .

Dflint24Tue, Dec 28, 2021

United States