publisher
category
price
Freestore
Reviews
3.3 (30)
United States
Description
SmartHQ Service A Tool for GE Appliance Service Technicians Gone are the days when technicians had to use screwdrivers and wrenches to partially disassemble an appliance just to verify that a specific component was functional. For a nominal monthly subscription, technicians can efficiently and effectively address issues using advanced digital methods, resulting in a happy GE appliance owner. SmartHQ Service is the best digital diagnostics tool in the industry! SmartHQ Service Features • Software Update Ensures the software running on the appliance is up to date, improving the lifetime ownership experience for the consumer. • Data Logger Comprehensive view of recorded diagnostics data of the connected appliance. • Document Search User-friendly "Google-like" search of the GEA service document database. • OneParts Search Offers an exploded view of drawings of sub-systems of GE appliances. • Parts Purchase Designed to simplify the search and ordering of genuine GE parts. • Service Website Direct access to the GEA service website, without additional login. • Product Overview Offers a high-level consumer-oriented overview of the applicable GE appliance. • Fault Codes and Alerts The GE appliances perform self-diagnostics and provides resulting data to the technician. Allows technician to understand performance issues occurring within the appliance. • Component Control Gives the technician the ability to turn all components such as valves, fans or compressors ON and OFF to test their functionality. • SharedData Service technicians can share diagnostics data extracted from the appliances with a Master Technician or a GE Technical Assistance Group (TAG) technician. • Appliance Service History Comprehensive access to historical service data of previously repaired appliances.
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About
Bundle Id
com.ge.newfi.mobileMin Os. Version
12.0Release Date
Tue, Oct 17, 2017Update Date
Wed, May 8, 2024Content Rating
4+Has IMessage
NoSupport Watch
NoSupport Siri
NoFile Size
73.82MBHas Game Center
NoFamily Sharing
YesSupport Passbook
NoSupported Languages
EnglishSupport
What's New
version
2.0.20updated
3 weeks ago* Bug fix in alert feature. * Comprehensive redesign of user interface (UI) and layout for enhanced usability, simplifying visuals and feature placement to reduce the learning curve. * Prominent display of Bluetooth connection status for clear visibility and control over wireless connections. * Enhanced visibility of faults, alerts, and firmware updates. * Separated Product and Miscellaneous features for streamlined navigation to relevant information and training materials. * Seamless integration of session notes, photo, and video uploads into a single feature for enhanced user convenience. * Revamped and simplified diagnostic features section for easier and faster issue identification and resolution. * Introducing a tutorial guide to educate users on the new layout and functionality of the app. * Users can now navigate screens while in Service mode for added convenience.
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