United StatesServiceChannel Provider puts the power of on-site service management on every technician’s mobile device. Now you can keep your customers and your company in the know with status updates for work performed on-site. Save time and deliver more efficient, cost-effective service: - View and add notes on-site as well as add photo documentation of work orders - Check incoming jobs and update work order statuses on the go - Capture electronic signatures from your customer’s employees - Access work using existing PIN codes or technician accounts - Show accurate work hours for invoicing with geolocation tracking Based on your customer’s configuration, you can access additional features, such as: - Time Tracking and Return Schedules - Work Order Creation - Inventory Management - Refrigerant Tracking
App does not work!
It will not let you log in with PIN number. Keep getting error messages. PIN numbers are good because I can check in on phone just fine. PLEASE FIX!
United StatesJunk
App is terrible works when it wants to
United StatesBroken…
Y’all just broke this app with the last update. It doesn’t crash but I can’t check in….
United StatesText being changed to little symbols instead
Can’t type certain words without little symbols substituting. I try typing “keypad” and I get a literal key and a pad. Tried everything I could find about this happening on an iPhone but I can’t make it stop. Only happens when using this app
United StatesLog in and out issues
This app has suddenly become in usable constant internal errors can’t log in or out at site
United StatesBugs
Constant bugs or errors. Never able to work properly.
United StatesOk……but
Pretty much concur with previous ratings. If you don’t have a 5G device it won’t work in certain areas. That’s a big minus are you Listening EG Group? The majority of your stores have poor reception. This app has bugs are you listening app developers? I have to use my 5G phone as a hotspot so the app will work on my work provided iPad. Needs work!!!!!!!!!
United States
NEW - From now on, when you add the new meter reading, the Modified Date field will be automatically filled with the current date. You can modify the data by tapping this field. FIXED - On the Asset Record screen, the long names in the Asset Tag, Tag ID, Model Number, and Serial Number fields overlapped the field names, making it difficult to view them and other information. The long names look distinct now. - Previously, when you created an immediate transfer, the truck was prepopulated as a destination location, so you couldn't search by truck on the Source Location screen. To avoid confusion, the truck will no longer be prepopulated. To submit the transfer, you must select the destination location on the Cart screen. - When manually adding parts on the Part Used screen, you might have noticed duplicate part records on a work order. We've eliminated duplicates.
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