Sequoia Mobile

Sequoia Mobile

App Report, Market and Ranking Data
publisher
price
Free
Reviews
4.9 (20.6K)
United States United States
Description
Sequoia brings together your company-provided rewards so you can better see, understand, and engage with all that's available to you. 

    - See the total value of compensation and benefits with interactive rewards statements. 
    - Quickly access ID cards and easily share with providers and dependents. 
    - Search for care through healthcare plans, in-person and virtually. 
    - Keep track of medical deductible and out-of-pocket balances alongside coverage details. 
    - Discover company programs that support physical, emotional, and financial wellbeing. 

 Available to employees and their enrolled dependents of companies with Sequoia-provided services. Features will vary by company and user. 

We’d love to hear from you. You can share your experience by leaving a review or sending us feedback in-app from the Menu > Feedback. If you have trouble using the app, let us know at [email protected]. 

About Sequoia: 

For more than 20 years, people-driven companies have turned to Sequoia to bring together healthcare, wellbeing, and financial rewards into a unified employee experience. Our passion is to support employees and their families with tailored experiences and timely guidance so they can take care of their complete wellbeing— physically, emotionally, and financially. We make company-provided rewards accessible, so people get the most out of every available plan and program. 
Category Ranking
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Review Breakdown
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Screenshots
Reviews

Lost message, could be more useful

Was composing a message, switched to another app for a couple minutes, came back message was dropped. … annoying and bad ux. I’ll give them a bit of a pass on benefits just being intentionally complex and bureaucratic to discourage and micromanage their usage, plus the whole insurance industry stacking middlemen on middlemen on terms and technicalities in pursuit of profits, but the app doesn’t do much to make any of that better. E.g. you’re a dynamic app: why not surface FSA/HSA under both medical and tax savings tabs? Why not maintain the history of my past FSA accounts contributions and claims instead of yeeting them in the digital trash on March 31st. I guess virtual health cards and easy to find account numbers are useful - two stars for that, but up your ux game and save messages as drafts don’t drop them.

Regis FreyMon, Apr 8, 2024
United StatesUnited States

Unacceptable user experience / UI

The information architecture of this app is terrible. It is hard to find what you are looking for. Each page is slow to load. You need to login each time you open the app. They have some confusing features like Rightway that complicates the user experience further. It takes 3-5 clicks to find/do anything useful.

Jack DomanSun, Dec 17, 2023
United StatesUnited States

Security?

Apple doesn’t recognize that the password field is a password. I have to manually enter it each time. It’s rather frustrating and makes me concerned that it’s a possible security issue. If Apple doesn’t recognize it as a password it’s probably not taking necessary steps to make sure it secure.

testIsProdSat, Oct 7, 2023
United StatesUnited States

Why an App? Slimy and gross

Why can’t I just use the website to get my ID cards? There’s no reason besides slimy marketing and data gathering. I hate companies that force you to have their bloat and data skimmers on your phone for basic operations. I will never raise the stars of this review until I am no longer forced to use the app to access my benefits info.

Boring1234567Tue, Sep 26, 2023
United StatesUnited States

On the iPhone I can’t see the field to type in my work email

Otherwise, all is well with Sequoia so far!

ElanaBSFri, Sep 1, 2023
United StatesUnited States

Unable to add to apple wallet

Unable to add all ID cards for Medical dental and vision at the same time to Wallet. It only lets one of the 3 to be added at a time

agupta27Wed, Jun 28, 2023
United StatesUnited States

Great app and great access to my healthcare!

I was able to access my ID card, my doctors, and my account balances when and where I needed it. It really came through for me when I got sick. Thank you Sequoia!

SoGo4Sat, May 20, 2023
United StatesUnited States
Download & Revenue
DOWNLOAD 11Mar 2024Worldwide
REVENUEN/AMar 2024Worldwide
download revenue
About
Bundle Id
com.sequoia.ios
Min Os. Version
14.0
Release Date
Thu, Jan 26, 2017
Update Date
Sun, Apr 14, 2024
Content Rating
4+
Has IMessage
No
Support Watch
No
Support Siri
No
File Size
68.77MB
Has Game Center
No
Family Sharing
Yes
Support Passbook
Yes
Supported Languages
English, Spanish
What's New
version
6.19.0
updated
2 weeks ago
Thanks for using Sequoia! This version includes performance improvements and bug fixes.

Tell us what you think! Share your feedback with us anytime in-app. Just tap Feedback from your profile.
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