Whether you are at home, in the office, or on-the-go, dashboards, tickets, notifications and powerful analytics make it effortless to monitor and optimize experiences in real time. Use the Qualtrics XM app to: 1. Monitor important experience metrics (e.g. NPS, CSAT, Employee Engagement) with role based dashboards and filtering 2. Reassign, respond, and close the loop on support tickets 3. Receive real-time notifications so you can act before it’s too late 4. View open ended customer responses and activate team members by sharing key insights via text, email, apps, and more 5. Explore powerful analytics like key drivers, trending topics, focus areas, experience journeys, and text analytics to drive impact The XM mobile app is included in your Customer Experience (CX) or Employee Experience (EX) license. After you download the app, please enter your Qualtrics login and password to get started. Then share the good news with a few of your teammates so you can win XM together! About Qualtrics: Qualtrics, the leader in customer experience and creator of the Experience Management (XM) category, is changing the way organizations manage and improve the four core experiences of business––customer, employee, product, and brand. The Qualtrics XM Platform™ is a system of action that helps over 12,000 businesses around the world close experience gaps. Have questions? If you are a Qualtrics customer please contact your Customer Success Manager. If you are not a Qualtrics customer but would like to learn more, please request a demo on this page: https://www.qualtrics.com/platform/mobile/
Great app!
Very easy to use and this makes my job much easier to complete!
Manager
Love the live feedback
No dashboard displays
Keeps loading no data to show ahh…
Awesome
Love the app. Very user friendly and easy access.
Wonky app
When logged in it acts like it’s continuously trying to load data even though the data is loaded. It does this glitchy thing where it scrolls/lags on its own so you can’t stay in one place to look at something. One of the bar graphs is so long you have to scroll forever to get to the next graph.
Can’t view my Dashboard
I’m using an IPhone 12 IOS 14.8, but I can’t get my dashboards to show in the app. I has been like that for more than a month.
Trash! Slow / doesnt work. Broken email system
Logged in to my friends account and nothing would load. Tried to make my own but their stupid no password just login with your email doesnt work. It’s trash so dont waste your time.
This version includes several bug fixes and performance improvements.
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